Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support managers through complex people challenges while managing colleague relations cases.
- Company: ZIGUP is a top mobility solutions provider, trusted by leading UK companies.
- Benefits: Enjoy a competitive salary, hybrid working, 24+ days annual leave, and wellness perks.
- Why this job: Make a real impact on employee satisfaction and develop your HR skills in a collaborative environment.
- Qualifications: Experience in managing complex colleague relations and leading teams is essential.
- Other info: Join a dynamic team focused on continuous improvement and operational efficiency.
The predicted salary is between 36000 - 60000 £ per year.
ZIGUP Darlington, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Employee Relations Manager role at ZIGUP
ZIGUP Darlington, England, United Kingdom
1 week ago Be among the first 25 applicants
Join to apply for the Employee Relations Manager role at ZIGUP
Get AI-powered advice on this job and more exclusive features.
This range is provided by ZIGUP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from ZIGUP
Location: Darlington based with hybrid working, and occasional travel.
At ZIGUP, we believe great people leaders are key to building a thriving workplace. As our Employee Relations Manager, you’ll take the lead in shaping how we support, guide, and empower managers through complex people challenges. You\’ll be instrumental in creating a fair, consistent, and positive experience for colleagues across the business.
In this influential role within our HR Leadership Team, you will oversee a dedicated team of complex case advisors, providing expert advice on complex people management issues and fostering a culture of continuous improvement. Your strategic insights and proactive approach will be instrumental in enhancing our operational efficiencies and upskilling managers across the organization.
You will lead by example in managing high-volume colleague relations cases, from disciplinary matters to grievance resolutions, ensuring compliance with employment law and promoting best practices. Your ability to navigate sensitive issues with empathy and discretion will define your success in this dynamic role.
Join a collaborative team where your expertise in colleague relations will make a significant impact on our journey towards excellence in people management and employee satisfaction.
Join ZIGUP as an Employee Relations Manager and enjoy some outstanding benefits …
Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …
Salary – c£50,000 per annum, depending on experience, plus company car/ car allowance.
Annual leave – Start with 24 days, increasing to 26 days with service. Of course, you’ll have public holidays too and an extra day’s leave to celebrate your birthday!
Pension – Employer contributions of 5%.
Financial Benefits – Enjoy the security of free life assurance, a save-as-you-earn scheme, and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
Wellbeing & Lifestyle Services – Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
Motoring Benefits – Take advantage of exclusive employee vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
Wagestream – A free financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers even more discounts on your shopping.
About you
• You have extensive experience managing high-volume, complex colleague relations casework, including disciplinary, grievance, absence, and performance issues.
• You’ve led and developed a team, delivering a high-quality advisory service that supports and upskills line managers across the business.
• You’re confident coaching and influencing stakeholders at all levels, building strong relationships to drive effective people outcomes.
• You have practical experience handling ACAS conciliations and managing employment tribunal cases, including preparing bundles and supporting hearings.
• You apply sound judgment and discretion when dealing with sensitive or high-risk situations, maintaining professionalism and compliance throughout.
• You have strong attention to detail and ensure all advice, documentation, and casework align with legal requirements and best practice.
• You’ve led or contributed to consultation activity (both individual and collective), and you’re comfortable engaging with trade unions or works councils.
• You bring a continuous improvement mindset, using data and trend analysis to identify areas of risk, influence priorities, and improve processes.
• You’re experienced in implementing policy changes, supporting HR systems (such as case management tools), and building scalable resources for line manager self-service.
About us
ZIGUP is a leading integrated mobility solutions provider. We\’re trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance.
Our Purpose? Keeping customers moving, smarter.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources
-
Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at ZIGUP by 2x
Get notified about new Employee Relations Manager jobs in Darlington, England, United Kingdom.
Darlington, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Employee Relations Manager employer: ZIGUP
Contact Detail:
ZIGUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Manager
✨Tip Number 1
Familiarise yourself with ZIGUP's company culture and values. Understanding their approach to employee relations will help you align your responses during interviews, showcasing how your experience and philosophy match their expectations.
✨Tip Number 2
Network with current or former employees of ZIGUP on platforms like LinkedIn. Engaging in conversations can provide you with insider knowledge about the role and the team dynamics, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to handle complex colleague relations cases. Highlighting your successes in similar situations will show your potential value to ZIGUP.
✨Tip Number 4
Stay updated on current employment laws and best practices in employee relations. Being knowledgeable about recent changes can set you apart as a candidate who is proactive and well-informed, which is crucial for the Employee Relations Manager role.
We think you need these skills to ace Employee Relations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing complex colleague relations cases. Use specific examples that demonstrate your ability to handle disciplinary matters, grievances, and performance issues.
Craft a Compelling Cover Letter: In your cover letter, express your passion for employee relations and how your skills align with ZIGUP's values. Mention your experience in leading teams and improving processes, as well as your approach to coaching and influencing stakeholders.
Showcase Relevant Experience: When detailing your work history, focus on roles where you managed high-volume casework and engaged with trade unions or works councils. Highlight any experience with ACAS conciliations and employment tribunal cases.
Proofread and Edit: Before submitting your application, carefully proofread your documents for spelling and grammatical errors. Ensure that all information is clear and concise, reflecting your attention to detail, which is crucial for the role.
How to prepare for a job interview at ZIGUP
✨Showcase Your Experience
Be prepared to discuss your extensive experience in managing high-volume, complex colleague relations casework. Highlight specific examples of how you've handled disciplinary, grievance, and performance issues, as this will demonstrate your capability for the role.
✨Demonstrate Leadership Skills
Since this role involves leading a team, be ready to share your experiences in developing and mentoring others. Discuss how you've delivered high-quality advisory services and upskilled line managers, showcasing your ability to influence and coach stakeholders at all levels.
✨Emphasise Compliance and Best Practices
Familiarise yourself with employment law and best practices relevant to employee relations. During the interview, articulate how you ensure compliance in sensitive situations and provide examples of how you've maintained professionalism while navigating complex cases.
✨Continuous Improvement Mindset
ZIGUP values a continuous improvement approach. Be prepared to discuss how you've used data and trend analysis to identify risks and improve processes in previous roles. This will show that you're proactive and committed to enhancing operational efficiencies.