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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional vehicle services to customers.
- Company: Join Auxillis, a trusted provider in accident claims and mobility services.
- Benefits: Enjoy a competitive salary, bonus scheme, and exclusive colleague discounts.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Strong leadership skills and a passion for customer service are essential.
- Other info: Great career growth opportunities in a fast-paced, supportive environment.
The predicted salary is between 29939 - 32284 £ per year.
Overview
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Reference: FEB20263398
Expiry date: 11:16, Fri, 6th Mar 2026
Location: Croydon
Benefits: A superb range of exclusive, colleague only benefits and discounts.
Salary: £29,939 pa + bonus up to £2,245 pa OTE
Weekly Hours: 42.5 hours
We’re here to keep people moving, that’s what we do.
Life as a Team Leader at Auxillis
As a Team Leader, you play a key role in taking our award-winning service directly to customer’s doors – skilfully making sure our vehicles are where we need them to be, when we need them to be there.
Role and responsibilities
An Auxillis branch is a busy, fast-paced place to be and, as Team Leader, you are involved at the very heart of it. You are a key part of the Branch Management Team, co-ordinating the delivery and collection of vehicles to customers working with our team of administrators and drivers.
At heart, you’re a people person and, whilst you may set expectations high, you love to nurture those around you. You have a real talent for creating a productive, engaged teams where everyone works together to get things done well and on time. With your team of Service Delivery Drivers on board, it’s over to you to inspire the team and take ownership for the allocation and utilisation of the fleet at your site, getting the right vehicles to the right customers, just when they need it.
Being a successful Team Leader in branch is really about using your customer service know-how, talent for motivating others and your calm, ‘can-do’ attitude to get your team pulling in the same direction. Whereas knowledge of vehicle rental or similar logistics environment may be useful (along with a Full UK or EU Driving Licence of course!), what is more important to us is the drive and personality you can bring to the role.
As a Team Leader with Auxillis, we offer
Of course, a great basic salary, but there’s much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren’t limited to) …
- A fantastic quarterly bonus scheme (up to £2,245 pa OTE)
- Start with 24 days annual leave, rising to 26 days with service plus the flexibility to buy or sell an extra 5 days each year. Of course, you\’ll have public holidays too, plus an extra day off to celebrate your birthday!
- free life assurance (2x salary)
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible Gym memberships
- exclusive colleague-only vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
- Stream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
With over 50 sites nationwide Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we\’re trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.
We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
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Team Leader employer: ZIGUP plc
Contact Detail:
ZIGUP plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Auxillis. Check out their social media and website to see what they're all about. This will help you connect with the team during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to motivate and inspire your team. Think of examples from your past where you've successfully led a group or resolved conflicts. Share these stories in your interview to showcase your leadership style.
✨Tip Number 3
Be ready to talk logistics! Since this role involves managing vehicle allocation, brush up on any relevant experience you have in logistics or customer service. Even if you don’t have direct experience, think about how your skills can transfer to this role.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits for a Team Leader. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share your experiences and how they’ve shaped you into the people person we’re looking for.
Tailor Your Application: Make sure to tailor your application to the Team Leader role. Highlight your customer service skills and any experience in motivating teams. We love seeing how you can bring your unique talents to our busy branch!
Be Clear and Concise: Keep it straightforward! Use clear language and get straight to the point. We appreciate applications that are easy to read and understand, so avoid jargon and keep it simple.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there!
How to prepare for a job interview at ZIGUP plc
✨Know the Company Inside Out
Before your interview, make sure you research Auxillis thoroughly. Understand their services, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Leader, your ability to motivate and manage a team is crucial. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your 'can-do' attitude and how you inspire others to achieve their best.
✨Demonstrate Customer Service Know-How
Since the role involves direct customer interaction, be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond for customers, and how you ensure a positive experience for them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, challenges they face, or how success is measured in the role. This shows that you're not just interested in the job, but also in contributing to the team's success.
