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- Tasks: Enhance customer experience by booking repairs and managing courtesy vehicles.
- Company: Leading mobility solutions provider in Mitcham with a focus on customer satisfaction.
- Benefits: Competitive salary up to £35,000, uncapped bonuses, life assurance, and generous leave policy.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Excellent customer service and communication skills required.
The predicted salary is between 28000 - 42000 £ per year.
A leading mobility solutions provider in Mitcham is looking for a Service Advisor to enhance customer experience at their bodyshop. You will be responsible for booking customer repairs, preparing job cards, and managing courtesy vehicles. This role requires excellent customer service and communication skills.
The position offers a competitive salary of up to £35,000 plus bonuses, alongside comprehensive benefits including life assurance, a generous leave policy, and continuous professional development opportunities.
Senior Service Advisor – Uncapped Bonuses & Benefits employer: ZIGUP plc
Contact Detail:
ZIGUP plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor – Uncapped Bonuses & Benefits
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at the company. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand their approach to customer service and think of examples from your experience that align with their mission. This will show them you're genuinely interested!
✨Tip Number 3
Practice your communication skills! Since this role is all about enhancing customer experience, being able to articulate your thoughts clearly and confidently is key. Consider doing mock interviews with friends or using online resources.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior Service Advisor – Uncapped Bonuses & Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and communication skills, as these are key for the Senior Service Advisor role. We want to see how your experience aligns with enhancing customer experience at a bodyshop.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. We love seeing genuine enthusiasm for the position.
Showcase Relevant Experience: When detailing your previous roles, focus on experiences that relate to booking repairs and managing vehicles. We appreciate candidates who can demonstrate their ability to handle similar responsibilities effectively.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at ZIGUP plc
✨Know the Company Inside Out
Before your interview, do some homework on the mobility solutions provider. Understand their services, values, and what sets them apart in the industry. This will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Senior Service Advisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your communication skills and how you handle difficult situations, as this will demonstrate your capability in enhancing customer experience.
✨Be Ready for Role-Specific Questions
Expect questions related to booking repairs, preparing job cards, and managing courtesy vehicles. Brush up on any relevant processes or software you might need to use. Being able to discuss these topics confidently will show that you're ready to hit the ground running.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
