Northgate Insurance Services, part of ZIGUP, seeks an experienced Team Manager for its Peterlee contact centre. You will lead a team of sales advisors to deliver excellent customer outcomes while meeting KPIs.
You’ll coach, monitor quality, and act as an escalation point, ensuring clear communication and fair, value‑driven decisions for customers and colleagues. Join a values‑driven, inclusive team environment.
#J-18808-Ljbffr
Sales Team Manager – Coach & Lead Customer Care (Insurance) in Peterlee employer: ZIGUP plc
FMG, part of ZIGUP, is an excellent employer that prioritises employee wellbeing and professional growth in a supportive work environment. With hybrid working options in Huddersfield, you will enjoy a generous bonus structure, ample annual leave, and a variety of financial and wellbeing benefits, making it a rewarding place to build your career while delivering exceptional service to customers.
