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- Tasks: Assist customers post-accident and guide them through claims processes.
- Company: Leading integrated mobility solutions provider in Peterlee with a focus on diversity.
- Benefits: Starting salary of £24,050.96 plus performance bonuses and extensive benefits.
- Why this job: Join a supportive team and make a real difference in customers' lives.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Inclusive workplace that values diverse backgrounds and experiences.
The predicted salary is between 24050 - 24050 £ per year.
A leading integrated mobility solutions provider in Peterlee is seeking a Customer Advisor to assist customers following accidents. This role involves providing exceptional service and guiding customers through claims processes.
The position offers a starting salary of £24,050.96 plus performance bonuses, along with extensive benefits including annual leave, pension contributions, life assurance, and more.
The company champions diversity and inclusivity, encouraging applications from all backgrounds.
Hybrid Customer Advisor - Bonuses & Benefits in Peterlee employer: ZIGUP plc
Contact Detail:
ZIGUP plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Advisor - Bonuses & Benefits in Peterlee
✨Tip Number 1
Make sure you know the company inside out! Research their values, especially around diversity and inclusivity. This will help you tailor your approach and show them you're a perfect fit for their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of scenarios where you can demonstrate your problem-solving abilities and empathy. Role-playing with a friend can really help!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hybrid Customer Advisor - Bonuses & Benefits in Peterlee
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you've helped customers in the past, especially in tricky situations like claims processes.
Tailor Your Application: Don’t just send a generic application! We love it when candidates personalise their applications to reflect our values and the specifics of the role. Mention why you’re excited about working with us in Peterlee.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. No need for fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ZIGUP plc
✨Know the Company Inside Out
Before your interview, do some homework on the integrated mobility solutions provider. Understand their services, values, and recent news. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Customer Scenarios
Since the role involves assisting customers after accidents, think of examples from your past experiences where you've provided exceptional service. Be ready to discuss how you handled difficult situations and guided customers through processes.
✨Highlight Your Communication Skills
As a Customer Advisor, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about their customer service approach.
✨Show Enthusiasm for Diversity and Inclusivity
The company values diversity and inclusivity, so be sure to express your appreciation for these principles. Share any relevant experiences that demonstrate your commitment to creating an inclusive environment, which will resonate well with the interviewers.
