At a Glance
- Tasks: Lead the recovery of credit hire and associated losses while driving team performance.
- Company: Join Auxillis and Northgate Insurance Services, a leader in the insurance sector.
- Benefits: Competitive salary, annual bonus, company car, and generous leave options.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Shape recovery strategies and make a real impact in a dynamic leadership role.
- Qualifications: Proven experience in collections and strong negotiation skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: Peterlee, with regular travel to Principia Law in Northwich. This is an exciting opportunity to join Auxillis and Northgate Insurance Services in a key Senior Leadership Team position, reporting directly to the Managing Director. As Head of Collections, you will lead the end-to-end recovery of credit hire, credit repair and associated losses from at-fault third-party insurers. Combining strategic leadership with operational excellence, you will take ownership of recovery performance, insurer relationships, litigation strategy and cash collection outcomes across the business.
Leading a team of managers and specialists, you will drive improvements in cash collection, reduce aged debt, optimise recovery processes and strengthen relationships with insurers, claims management companies and legal partners. You will play a pivotal role in shaping recovery strategy, influencing commercial outcomes and ensuring the business remains at the forefront of industry best practice.
Benefits:
- Competitive salary based on experience, plus annual bonus and company car.
- Start with 24 days annual leave, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year (pro rata based on working hours).
- Public holidays are also provided.
- Employer contributions of 7% to a pension scheme.
- Free life assurance, a save-as-you-earn scheme, a colleague referral scheme (£1,000 per referral) and a Benefits App with discounts and cashback at top retailers.
- Wellbeing & Lifestyle Services: colleague assistance programme with 24/7 GP service, mental health support, physiotherapy, cycle-to-work scheme, eye care vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
- Motoring Benefits: exclusive colleague vehicle-leasing schemes, discounted repairs and reduced rates on weekend car and van hires.
- A free financial wellbeing app (Stream) that offers financial advice and additional discounts.
About You:
- Significant experience leading collections, recoveries, claims settlement or credit hire operations.
- Strong technical knowledge of the credit hire and insurance recovery market.
- A proven track record of improving cash collection performance and reducing aged debt.
- Experience building and managing senior insurer relationships.
- Strong commercial acumen with excellent negotiation and influencing skills.
- Experience overseeing litigation strategies and working closely with legal partners.
- The ability to lead and develop high-performing teams within a fast-paced operational environment.
- A strategic mindset with the ability to translate business objectives into measurable outcomes.
- Strong stakeholder management skills with the confidence to influence at senior leadership level.
EEO Statement: We’re committed to building a diverse, inclusive and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
Head of Collections in Peterlee employer: ZIGUP plc
Auxillis and Northgate Insurance Services is an exceptional employer, offering a dynamic work environment in Peterlee that fosters professional growth and development. With a strong focus on employee wellbeing, competitive benefits including a generous leave policy, and opportunities for strategic leadership, this role as Head of Collections allows you to make a significant impact while enjoying a supportive and inclusive culture. Join us to be part of a forward-thinking team that values innovation and excellence in the insurance recovery sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Collections in Peterlee
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
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We think you need these skills to ace Head of Collections in Peterlee
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to ZIGUP plc.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on ZIGUP plc's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at ZIGUP plc
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with ZIGUP plc.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at ZIGUP plc will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former ZIGUP plc employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
