Auto Bodyshop Service Lead – Customer Experience Champion in London
Auto Bodyshop Service Lead – Customer Experience Champion

Auto Bodyshop Service Lead – Customer Experience Champion in London

London Full-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Book repairs, update customers, and manage financial transactions in a dynamic environment.
  • Company: Leading provider of integrated mobility solutions with a focus on customer experience.
  • Benefits: Competitive salary up to £35,000, uncapped bonuses, and life assurance.
  • Why this job: Become a Customer Experience Champion and make a real difference for customers.
  • Qualifications: Full UK Manual Driving Licence and customer service experience required.
  • Other info: Join a supportive team and enjoy great career growth opportunities.

The predicted salary is between 28000 - 42000 £ per year.

A leading provider of integrated mobility solutions is seeking a Service Advisor in Mitcham. This role involves booking repairs, providing updates to customers, and managing financial transactions.

Candidates must have a full UK Manual Driving Licence and experience in customer service.

The position offers a competitive salary of up to £35,000, plus bonus opportunities, with various benefits including uncapped bonuses and life assurance.

Auto Bodyshop Service Lead – Customer Experience Champion in London employer: ZIGUP plc

As a leading provider of integrated mobility solutions, we pride ourselves on fostering a dynamic work environment in Mitcham that prioritises employee growth and customer satisfaction. Our culture is built on collaboration and innovation, offering competitive salaries, uncapped bonuses, and comprehensive benefits such as life assurance, making us an excellent employer for those seeking a rewarding career in customer service.
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Contact Detail:

ZIGUP plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Auto Bodyshop Service Lead – Customer Experience Champion in London

Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.

Tip Number 2

Practice your customer service scenarios! Think about how you'd handle different situations that might come up in the role. Being prepared will help you shine during interviews and show you’re ready to be a Customer Experience Champion.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Auto Bodyshop Service Lead – Customer Experience Champion in London

Customer Service Experience
Booking Repairs
Financial Transaction Management
Full UK Manual Driving Licence
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills.

Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention the specific skills and experiences that make you a perfect fit for the Auto Bodyshop Service Lead position.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you stand out!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the process step-by-step. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at ZIGUP plc

Know the Company Inside Out

Before your interview, do some homework on the company. Understand their services, values, and what makes them a leader in integrated mobility solutions. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Service Advisor, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you managed difficult situations and turned them into positive outcomes.

Be Ready for Role-Specific Questions

Expect questions about booking repairs and managing financial transactions. Brush up on any relevant systems or processes you’ve used before. If you have experience with specific software, mention it and explain how it helped improve customer service.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if this is the right fit for you.

Auto Bodyshop Service Lead – Customer Experience Champion in London
ZIGUP plc
Location: London
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  • Auto Bodyshop Service Lead – Customer Experience Champion in London

    London
    Full-Time
    28000 - 42000 £ / year (est.)
  • Z

    ZIGUP plc

    50-100
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