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- Tasks: Be the face of our Bodyshops, booking cars for repair and providing updates to customers.
- Company: Join the UK's leading Accident and Collision Repair specialists.
- Benefits: Enjoy uncapped bonuses, 23 days leave, and exclusive discounts.
- Why this job: Make a real impact in customer service while growing your career.
- Qualifications: Experience as a Service Advisor and a full UK Manual Driving Licence required.
- Other info: Join a diverse team with excellent growth opportunities in a dynamic industry.
The predicted salary is between 28800 - 43200 £ per year.
We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.
This is an exciting opportunity for an experienced Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site. As part of a team of specialist Service Advisors, you are the face of our Bodyshops. You are responsible for booking customer cars in for repair/attention, preparing job cards and providing vehicle progress reports to customers. You will arrange and allocate courtesy cars for customers and deal with financial transactions, paying particular attention to banking/security arrangements and the payment of excesses on certain insurance policies. You will need a full UK Manual Driving Licence. As the first point of contact, you will liaise directly with the customer, the bodyshop and any third parties to ensure an excellent customer experience.
Why choose FMG RS? Of course, we offer a fantastic basic salary, but there’s much more to being a Service Advisor at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to):
- Fantastic uncapped monthly bonus schemes plus guaranteed average bonus when you’re on holiday!
- Start with 23 days annual leave, public holidays, and an extra day off to celebrate your birthday!
- Free life assurance (x2 your basic salary)
- Exclusive colleague-only vehicle-leasing schemes
- Pension & save-as-you-earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals
- Well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay.
We’re part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain. Few other businesses can offer you the volume, variety and long-term security as us. You’re rewarded for your part in our success - lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes. We invest in you - We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too. We’re growing - it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres.
Join the FMG RS family with the best people in the industry within our Group. We really believe that no one else can do what we do as well as us. So what are you waiting for? We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you. We are agile. We are experts. We are imaginative. We are reliable.
Service Advisor in Huddersfield employer: ZIGUP plc
Contact Detail:
ZIGUP plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Make sure you can showcase your customer service skills and how you handle tricky situations with ease.
✨Tip Number 3
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you're genuinely interested and appreciate the opportunity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining the FMG RS family and enjoying all those fantastic benefits!
We think you need these skills to ace Service Advisor in Huddersfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Share specific examples of your past experiences that relate to customer service and how you can contribute to our success.
Show Your Personality: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. We value authenticity and want to see how you’d fit into our friendly team at FMG RS.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at ZIGUP plc
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Service Advisor. Familiarise yourself with booking processes, job card preparation, and customer communication. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be the face of the bodyshop. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond for a customer – this will highlight your suitability for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within FMG RS. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Practice Makes Perfect
Rehearse common interview questions related to the role, such as handling difficult customers or managing multiple tasks. Practising your responses will help you feel more confident and articulate during the actual interview, making a great impression on your potential employers.
