FMG is seeking a Rapid Response Customer Service Representative in Huddersfield to provide 24/7 telephone support for urgent incidents. You will be the first point of contact and coordinate recovery operators to reach the scene within agreed timescales, ensuring a smooth, customer-focused resolution.
The role requires strong communication skills, ability to perform under pressure, and proficiency with office IT systems.
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24/7 Rapid Response Customer Care Specialist in Huddersfield employer: ZIGUP plc
FMG, part of ZIGUP, is an excellent employer that prioritises employee wellbeing and professional growth in a supportive work environment. With hybrid working options in Huddersfield, you will enjoy a generous bonus structure, ample annual leave, and a variety of financial and wellbeing benefits, making it a rewarding place to build your career while delivering exceptional service to customers.
