At a Glance
- Tasks: Lead a dynamic team in a fast-paced workshop environment, ensuring top-notch service and quality.
- Company: Join the UK's leading Accident and Collision Repair specialist with a family-like culture.
- Benefits: Enjoy a competitive salary, monthly bonuses, exclusive discounts, and comprehensive well-being services.
- Other info: Be part of a growing company committed to diversity and career progression.
- Why this job: Make a real impact while developing your skills in an innovative and supportive environment.
- Qualifications: NVQ level 3/City & Guilds or ATA qualified with a solid Bodyshop background.
The predicted salary is between 45000 - 45000 £ per year.
This is an exciting opportunity for an experienced Workshop Controller to join the UK’s leading Accident and Collision Repair specialist in our increasingly busy site in Newcastle.
The Role
As Workshop Controller, you will be responsible for the day-to-day operation of the workshop, ensuring productivity, quality and customer service targets are achieved while maintaining a safe and positive working environment.
Key Responsibilities
- Lead, motivate, and develop a team of technicians, painters, MET technicians, and support staff
- Drive workshop productivity and efficiency to maximise performance
- Monitor and manage repair quality, ensuring manufacturer and company standards are met
- Oversee work allocation and workflow management to minimise vehicle repair times
- Ensure KPI, financial, and operational targets are achieved
- Manage customer expectations and support the resolution of escalated issues
- Promote a culture of accountability, teamwork, and continuous improvement
- Ensure compliance with health and safety regulations and company procedures
- Control workshop costs, labour performance, and resource planning
- Work closely with the leadership team to identify opportunities for growth and improvement
Another very important aspect of the job is teamwork as you will be working with other colleagues in the Bodyshop as well as across other functional areas. There is a family feel and buzz where everyone helps each other to achieve the goals of the site and to ensure our customers are consistently delighted with the service we provide.
About you
Ideally you are qualified to NVQ level 3/City & Guilds or ATA qualified with a solid Bodyshop background – as a Bodyshop Controller, Workshop Manager or Quality Controller within a Car Dealership, Body Repairer or Crash Repair Centre. You come from a fast‑paced background and know how to work in a standard job time structure with a focus on producing compliant, high‑quality work. You can do more than one thing at once and being able to prioritise and plan your work is key. You will have a full UK/EU Driving Licence.
You take pride in providing a great customer experience each day and understand what is important to your customers and suppliers.
Why choose FMG RS?
Of course we offer a fantastic basic salary, but there’s much more to being a Workshop Controller and Assistant Manager at FMGRS than just that. Some of our most popular benefits include:
- Fantastic monthly bonus schemes!
- 23 days annual leave, plus an extra day off to celebrate your birthday!
- Free life assurance (x2 your basic salary)
- Exclusive colleague‑only vehicle‑leasing schemes
- Pension & save‑as‑you‑earn share scheme
- A Benefits App giving a huge range of retailer discounts and cashback deals
- Well‑being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- Stream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay.
- You’re rewarded for your part in our success – lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes.
- We invest in you – we believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too.
- We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres.
Join the FMG RS family
With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. We’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain. We are proud to have been awarded a King’s Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility.
Unlock your potential in an industry‑leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career. We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.
We are agile. We are experts. We are imaginative. We are reliable. Keep your career moving, smarter.
Production Manager in Gateshead employer: ZIGUP plc
FMG RS is an exceptional employer located in Gateshead, offering a vibrant work culture that prioritises teamwork and employee well-being. With a competitive salary, generous benefits including exclusive discounts, and a commitment to professional development, employees are empowered to thrive in their careers while contributing to a leading company in the Accident and Collision Repair industry. Join a family-like environment where your contributions are valued and rewarded, and be part of a growing organisation dedicated to innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Production Manager in Gateshead
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like ZIGUP plc, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Production Manager in Gateshead
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to ZIGUP plc specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at ZIGUP plc
✨Know Your Manufacturing Processes
Before you walk into the interview with ZIGUP plc, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like ZIGUP plc value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
