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- Tasks: Enhance customer experience by booking repairs and managing courtesy vehicles.
- Company: Leading mobility solutions provider in Mitcham with a focus on customer satisfaction.
- Benefits: Competitive salary up to £35,000, uncapped bonuses, life assurance, and generous leave policy.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Excellent customer service and communication skills required.
The predicted salary is between 28000 - 42000 £ per year.
A leading mobility solutions provider in Mitcham is looking for a Service Advisor to enhance customer experience at their bodyshop. You will be responsible for booking customer repairs, preparing job cards, and managing courtesy vehicles. This role requires excellent customer service and communication skills.
The position offers a competitive salary of up to £35,000 plus bonuses, alongside comprehensive benefits including life assurance, a generous leave policy, and continuous professional development opportunities.
Senior Service Advisor – Uncapped Bonuses in England employer: ZIGUP plc
Contact Detail:
ZIGUP plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor – Uncapped Bonuses in England
✨Tip Number 1
Network like a pro! Reach out to people in the mobility solutions industry, especially those who work at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and communication skills. We all know that being able to showcase your experience in booking repairs and managing vehicles is key!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look sharp and professional when you walk into that interview. It shows you’re serious about the role and ready to enhance customer experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Senior Service Advisor – Uncapped Bonuses in England
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to enhance customer experiences in your previous roles.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention specific skills that relate to booking repairs and managing vehicles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at ZIGUP plc
✨Know the Company Inside Out
Before your interview, do some homework on the mobility solutions provider. Understand their services, values, and recent developments. This will not only impress them but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Senior Service Advisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Prepare for Role-Specific Questions
Expect questions about booking repairs, managing job cards, and handling courtesy vehicles. Think about how you would approach these tasks and be ready to discuss any relevant experience you have in similar roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
