At a Glance
- Tasks: Coordinate the bodyshop, prepare job cards, and ensure a smooth customer experience.
- Company: FMG RS, a leading name in automotive retail.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team with a passion for cars and customer service.
- Why this job: Be the first point of contact and make a real difference in customer satisfaction.
- Qualifications: Enthusiasm for automotive retail and strong IT skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
FMG RS in Cambridge seeks a Lead Customer Service Advisor to coordinate the bodyshop, prepare job cards, and maintain filing systems while ensuring a smooth customer experience.
As the first point of contact you liaise with customers, the bodyshop and third parties, arrange courtesy cars, and handle payments with attention to banking and insurance excesses.
Enthusiasm for automotive retail and IT literacy are essential.
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We think you need these skills to ace Lead Customer Service Advisor – Auto Bodyshop Growth in Cambridge
Communication Skills
Attention to Detail
Adaptability
Problem-Solving Skills
Teamwork
Time Management
Customer Service
