Call Centre Operative

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Call Centre Operative

Reference: JUN20251191

Expiry date: 09:00, Fri, 6th Jun 2025

Location: Leicester

Benefits: A superb range of exclusive, colleague only benefits and discounts

Location – Leicester
Working hours – Monday to Friday 8:00am to 5:00pm

We are looking for someone to join our amazing team in Leicester. You will be working with a trained team of colleagues taking inbound calls and dealing with emails ensuring that every customer receives an excellent service from us.

You will be computer literate and enjoy working within a busy environment. The aim of the role is to achieve quality and productivity standards and targets through the day to day efficient and effective answering of incoming calls and email instructions. You will be the first point of referral for our clients, developing good working relations to meet customer and regulatory requirements.

We offer full training and for the right candidate after successful probation and training we can offer home working.

Why choose FMG RS?

Of course, we offer a fantastic basic salary, but there’s much more to working at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to) …

• 23 days annual leave with the flexibility to buy or sell up to 5 extra days each year . Of course, you’ll have public holidays too and an extra day off to celebrate your birthday !
• free life assurance (x2 your basic salary)
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• A Benefits App giving a huge range of retailer discounts and cashback deals
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• Wagestream App for all our colleagues – a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you\’re eligible for and can even put you in touch with a financial coach!
• We’re part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland and Spain,- few other businesses can offer you the volume, variety and long-term security as us;
• You’re rewarded for your part in our success – lots of customers means lots of work to share, which in turn means lots of opportunity to boost your earnings through our fantastic bonus schemes;
• We invest in you – We believe everyone should have the opportunity to better themselves and look to progress, not just within FMG RS but the wider ZIGUP business too;
• We’re growing – it’s an exciting time for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family

With the best people in the industry within our Group, we really believe that no one else can do what we do as well as us. So what are you waiting for?

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

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