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For Companies At a Glance
- Tasks: Book repairs, update customers, and manage financial transactions.
- Company: Leading provider of integrated mobility solutions in Mitcham.
- Benefits: Competitive salary up to £35,000, uncapped bonuses, and life assurance.
- Why this job: Become a Customer Experience Champion and make a difference in people's lives.
- Qualifications: Full UK Manual Driving Licence and customer service experience.
- Other info: Join a dynamic team with great growth potential.
The predicted salary is between 28000 - 42000 £ per year.
A leading provider of integrated mobility solutions is seeking a Service Advisor in Mitcham. This role involves booking repairs, providing updates to customers, and managing financial transactions.
Candidates must have a full UK Manual Driving Licence and experience in customer service.
The position offers a competitive salary of up to £35,000, plus bonus opportunities, with various benefits including uncapped bonuses and life assurance.
Auto Bodyshop Service Lead – Customer Experience Champion employer: ZIGUP plc
Contact Detail:
ZIGUP plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Auto Bodyshop Service Lead – Customer Experience Champion
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations that might come up in the role. This will help you feel more confident during interviews and show them you’re ready to be their Customer Experience Champion.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Auto Bodyshop Service Lead – Customer Experience Champion
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Use keywords from the listing to show us you’re a perfect fit for the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly with us!
How to prepare for a job interview at ZIGUP plc
✨Know Your Stuff
Make sure you understand the ins and outs of the auto bodyshop industry. Brush up on common repair processes and customer service best practices. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you handled difficult situations or complaints, as this will demonstrate your ability to be a Customer Experience Champion.
✨Practice Makes Perfect
Rehearse common interview questions related to the role, such as how you would handle a busy day at the shop or how you would keep customers informed about their repairs. Practising with a friend can help you feel more at ease during the actual interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the company culture, team dynamics, or growth opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
