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- Tasks: Provide technical IT support in lab environments and manage computing aspects of equipment.
- Company: Join Zifo, a global leader in R&D solutions for Pharma and Biotech.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the pharmaceutical industry while developing your technical skills.
- Qualifications: Bachelor's degree in relevant field and 2+ years of technical experience preferred.
- Other info: Dynamic team culture that values learning, teamwork, and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This is a hybrid role, with requirements to be on-site in Sittingbourne, Kent with occasional travel to Cambridge. The Zifo Lab Computing Analyst provides technical IT laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.
Responsibilities
- Provides technical support of customer laboratory environments, typically for computers that are integrated with instrumentation.
- Manages lab computing aspects of installing new, retirement and relocation of equipment.
- Implements Windows based security.
- Ensures adherence to client’s corporate policies through periodic reporting and compliance programs.
- Acts as the technical support contact for field service engineers and external vendors.
- Provides technical subject matter expertise for new system validation and change management efforts.
- Documents procedures, policies, troubleshooting and best practices.
- Creates and maintains a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment if applicable.
- Performs system preventative maintenances based on client’s schedule, if applicable.
Required Skills
- Excellent customer service skills complemented by an ability to listen to and interpret client requests.
- Ability to troubleshoot complex instrument and technology issues.
- Strong oral and written communication skills.
- Ability to identify, track and complete tasks for multiple projects.
- Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code.
About you
- Independent, self-motivated & results driven individual.
- Willingness & ability to acquire quickly new technical skills & business principles.
- Ability for Critical Thinking and Logical Reasoning.
- Experienced in ticketing systems.
- Good understanding of pharmaceutical research and drug discovery & development processes and biologics workflows (preferred, not required).
Required Education/Experience
- Preferred to hold a Bachelor of Science in computer science, life science or equivalent industry experience.
- 2+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems.
- Experience with virtual machine support (preferred).
- Experience with scientific instrumentation (preferred).
- Experience with Ignition automation software a plus but not mandatory, training will be provided.
About Zifo
Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. A passion to learn and a spirit of teamwork characterizes us. We revere excellence and the value everyone brings. At Zifo, our culture is one where we debate, challenge ourselves and interact with all alike. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.
Lab Compute Analyst in Sittingbourne employer: Zifo
Contact Detail:
Zifo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lab Compute Analyst in Sittingbourne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Zifo and understanding their work culture. Familiarise yourself with their projects and values so you can show how you fit into their team. Tailor your responses to highlight your technical skills and customer service experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on articulating your troubleshooting skills and how you've tackled complex issues in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining the Zifo team directly. Keep an eye on our careers page for the latest opportunities!
We think you need these skills to ace Lab Compute Analyst in Sittingbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Lab Compute Analyst role. Highlight your technical skills, especially in Windows technologies and any experience with scientific instrumentation. We want to see how your background fits with what we do at Zifo!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Don’t forget to mention your customer service skills and ability to troubleshoot complex issues – we love that!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for critical thinkers who can analyse customer needs and propose effective solutions. Let us know how you’ve made a difference in past projects!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Zifo team!
How to prepare for a job interview at Zifo
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows technologies and scientific instrumentation. Be ready to discuss how you've tackled complex tech issues in the past, as this role requires a solid understanding of lab computing.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, think of examples where you've successfully interpreted client requests or resolved their issues. Highlight your ability to listen and adapt to their needs during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your critical thinking and problem-solving skills. Prepare scenarios where you had to troubleshoot or manage multiple projects simultaneously, showcasing your logical reasoning and task management abilities.
✨Understand the Company Culture
Familiarise yourself with Zifo's values and culture. They appreciate teamwork and a passion for learning, so be ready to discuss how you embody these traits and how you can contribute to their collaborative environment.
