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- Tasks: Provide technical IT support in lab environments and manage computing aspects of equipment.
- Company: Join Zifo, a global leader in R&D solutions for Pharma and Biotech.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the lab tech space while working with top biopharma companies.
- Qualifications: Bachelor's degree in relevant field and 2+ years of technical experience preferred.
- Other info: Dynamic team culture that values learning, teamwork, and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
This is a hybrid role, with requirements to be on-site in Sittingbourne, Kent with occasional travel to Cambridge. The Zifo Lab Computing Analyst provides technical IT laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal Zifo support team.
Responsibilities
- Provides technical support of customer laboratory environments, typically for computers that are integrated with instrumentation.
- Manages lab computing aspects of installing new, retirement and relocation of equipment.
- Implements Windows based security.
- Ensures adherence to client’s corporate policies through periodic reporting and compliance programs.
- Acts as the technical support contact for field service engineers and external vendors.
- Provides technical subject matter expertise for new system validation and change management efforts.
- Documents procedures, policies, troubleshooting and best practices.
- Creates and maintains a physical inventory of lab equipment, PCs, software, and any other information pertinent to the environment if applicable.
- Performs system preventative maintenances based on client’s schedule, if applicable.
Required Skills
- Excellent customer service skills complemented by an ability to listen to and interpret client requests.
- Ability to troubleshoot complex instrument and technology issues.
- Strong oral and written communication skills.
- Ability to identify, track and complete tasks for multiple projects.
- Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code.
About you
- Independent, self-motivated & results driven individual.
- Willingness & ability to acquire quickly new technical skills & business principles.
- Ability for Critical Thinking and Logical Reasoning.
- Experienced in ticketing systems.
- Good understanding of pharmaceutical research and drug discovery & development processes and biologics workflows (preferred, not required).
Required Education/Experience
- Preferred to hold a Bachelor of Science in computer science, life science or equivalent industry experience.
- 2+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems.
- Experience with virtual machine support (preferred).
- Experience with scientific instrumentation (preferred).
- Experience with Ignition automation software a plus but not mandatory, training will be provided.
About Zifo
Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies. A passion to learn and a spirit of teamwork characterizes us. We revere excellence and the value everyone brings. At Zifo, our culture is one where we debate, challenge ourselves and interact with all alike. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.
Lab Compute Analyst in Cambridge employer: Zifo
Contact Detail:
Zifo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lab Compute Analyst in Cambridge
✨Tip Number 1
Get to know the company! Research Zifo and understand their values, culture, and the specifics of the Lab Compute Analyst role. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to technical support and customer service. Think about how your past experiences align with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining Zifo.
We think you need these skills to ace Lab Compute Analyst in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Lab Compute Analyst role. Highlight any relevant technical support experience, especially with laboratory environments and Windows technologies.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for Zifo. Share specific examples of how you've tackled similar challenges in the past and how your background aligns with our mission.
Show Off Your Communication Skills: Since strong communication is key for this role, ensure your written application is clear and concise. Use professional language but let your personality shine through – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Lab Compute Analyst position right away!
How to prepare for a job interview at Zifo
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows technologies and scientific instrumentation. Be ready to discuss how you've tackled complex tech issues in the past, as this role requires a solid understanding of lab computing.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, think of examples where you've successfully interpreted client requests or resolved their issues. Highlighting your ability to listen and respond effectively will set you apart.
✨Prepare for Scenario-Based Questions
Expect questions that assess your critical thinking and problem-solving skills. Prepare scenarios where you had to troubleshoot or manage multiple projects simultaneously, showcasing your logical reasoning and task management abilities.
✨Understand the Company Culture
Familiarise yourself with Zifo's values and culture. They appreciate teamwork and a passion for learning, so be ready to discuss how you embody these traits and how you can contribute to their collaborative environment.
