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- Tasks: Lead client strategy and manage key accounts for TDS Gift Cards.
- Company: Join TDS Gift Cards, a top player in global prepaid card solutions.
- Benefits: Enjoy remote work options, competitive salaries, and comprehensive benefits.
- Why this job: Be part of a dynamic team driving innovative strategies for major brands.
- Qualifications: 5+ years in gift cards or account management; strong communication skills required.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 43200 - 72000 £ per year.
TDS Gift Cards, a division of Ziff Davis, is a leading platform solution for global Prepaid/Gift Card processing and program management. TDS is licensed to manage programs for various clients and provides digital partners with turnkey solutions for monetizing and growing their revenue via prepaid cards and digital solution programs through major retailers and digital distributors across the globe.
As a TDS Sr. Manager of Client Strategy for EMEA, this individual should display strong internal initiative, pay great attention to detail, balance a fast-paced work environment, think strategically, and communicate effectively with clients. This individual will be responsible for owning and leading the global strategy for major TDS clients.
What You’ll Do:- Client Management:
- Be the main point of contact for a subset of TDS Clients
- Develop a deep and trusting relationship with key executives within each client’s organisation
- Develop and influence strategies advantageous to both the client and TDS
- Cross-sell additional TDS services
- Coordinate efforts globally within TDS and across the client’s internal global stakeholders
- Host bi-weekly update meetings and regular business reviews with each client
- Drive collaboration with both client and internal stakeholders on developing an overall budget for the client
- Negotiate distribution and expansion opportunities with retailers/distributors
- Own presentation materials to effectively represent the client and conduct retailer presentations
- Develop a strong understanding of all TDS client objectives, including their retail strategy
- Conduct ongoing analysis and strategy recommendations
- Communicate regularly with internal TDS stakeholders as needed to maintain alignment.
- Program Management:
- Identify, negotiate and confirm retail channel marketing
- Conduct ongoing marketing ROI analysis and provide high-level feedback to the client
- Manage, traffic and track formal approvals from clients for all required elements
- Oversee all milestones achieved by all marketing stakeholders during the process
- Monitor in-store execution and capture photos as needed
- Analyze client sales using TDS tools to recognize trends and provide recommendations
- Independently manage your task list and complete those tasks based on priority and deadlines
- Maintain flawless attention to detail within all TDS program and client management tools
- 5 or more years experience in gift cards, retail buying, or account management
- Demonstrated ability to communicate, present and influence credibly and effectively
- Excellent verbal and written communication skills
- Second language a bonus (preferably German, French, Italian, Spanish)
- Ability to work independently and as part of a team
- Proven ability to manage multiple projects while paying strict attention to detail
- Ability to travel as needed for client meetings and conferences
- Proficiency in Microsoft Office, Google Docs, PowerPoint and Outlook
- Bachelor's degree or equivalent
Ziff Davis offers competitive salaries and comprehensive benefits for employees and their families, including medical, dental, life assurance, income protection, health club reimbursement, and more. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
Senior Manager of Client Strategy - EMEA employer: Ziff Davis
Contact Detail:
Ziff Davis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager of Client Strategy - EMEA
✨Tip Number 1
Familiarise yourself with the key players in the gift card industry, especially those that TDS collaborates with like Airbnb and Uber. Understanding their business models and how they utilise gift cards can give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the EMEA region who are involved in client strategy or account management. Attend industry events or webinars to connect with potential colleagues and gain insights into the market trends that could impact TDS's clients.
✨Tip Number 3
Brush up on your negotiation skills, as this role involves negotiating distribution and expansion opportunities. Consider role-playing scenarios with friends or mentors to build confidence in your ability to influence stakeholders effectively.
✨Tip Number 4
Prepare to discuss your experience with program management and client relationships in detail. Think of specific examples where you've successfully managed multiple projects and maintained attention to detail, as these are crucial for the role at TDS.
We think you need these skills to ace Senior Manager of Client Strategy - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client strategy, account management, and the gift card industry. Use specific examples that demonstrate your ability to manage multiple projects and communicate effectively with clients.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with the responsibilities outlined in the job description, particularly your experience in developing client relationships and strategic planning.
Showcase Your Communication Skills: Since effective communication is key for this role, consider including a brief example of a successful client interaction or presentation you’ve led. This will help illustrate your ability to influence and engage stakeholders.
Highlight Relevant Qualifications: Mention any additional languages you speak, especially if they are relevant to the EMEA region. Also, include any certifications or training that relate to retail buying or program management to strengthen your application.
How to prepare for a job interview at Ziff Davis
✨Research TDS and Its Clients
Before the interview, take some time to understand TDS Gift Cards and its major clients like Airbnb and Uber. Familiarise yourself with their business models and how TDS supports them. This knowledge will help you demonstrate your interest and ability to contribute to their strategies.
✨Showcase Your Strategic Thinking
As a Senior Manager of Client Strategy, you'll need to think strategically. Prepare examples from your past experience where you've developed successful strategies for clients or projects. Be ready to discuss how you can apply similar thinking to TDS's client management.
✨Prepare for Client Management Scenarios
Expect questions about client management and relationship building. Think of specific instances where you've successfully managed client expectations or resolved conflicts. Highlight your communication skills and ability to influence stakeholders effectively.
✨Demonstrate Attention to Detail
Given the emphasis on detail in the job description, be prepared to discuss how you ensure accuracy in your work. You might want to share methods you use to track project milestones or manage approvals, showcasing your organisational skills.
