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For Companies At a Glance
- Tasks: Drive revenue and manage relationships with enterprise customers while solving Wi-Fi challenges.
- Company: Join Ookla, the innovators behind Speedtest and Ekahau, transforming connectivity solutions globally.
- Benefits: Enjoy flexible remote work, tuition reimbursement, team activities, and gym reimbursements.
- Why this job: Make a real impact on wireless networks in a dynamic, inclusive, and supportive environment.
- Qualifications: 7+ years in enterprise sales or technical account management, preferably in networking.
- Other info: Diversity is valued; all backgrounds are encouraged to apply.
The predicted salary is between 43200 - 72000 £ per year.
About Us
We’re Ookla, the team behind trusted connectivity solutions like Speedtest, Downdetector, RootMetrics, and Ekahau. United by a passion for innovation and a commitment to excellence, we develop tools that help the world measure, understand, and optimize connectivity. Ekahau, an Ookla company, provides industry-leading Wi-Fi design, site survey, and troubleshooting solutions. Our tools empower businesses to deploy fast, reliable wireless networks, ensuring mission-critical performance with the right number of access points, placed in the right locations, and configured the right way. 95% of global enterprises rely on Ekahau for wireless success. We foster a flexible, inclusive work environment that values creativity, collaboration, and individual expression. If you’re excited about solving complex Wi-Fi networking challenges for customers and driven by customer success, we’d love to meet you.
About the Role
We’re looking for an innovative and customer-centric Account Manager to support and grow enterprise end-user relationships and sales in your region. You’ll be part of a high-energy, fast-paced team that thrives on impact. In this hybrid role combining account management and technical consulting, you'll work directly with enterprise customers, helping them solve complex wireless networking challenges using Ekahau solutions. This is a unique opportunity to play a key role in the success of a rapidly growing company with a global footprint.
What You’ll Do
- Drive Revenue: Own and exceed regional revenue targets by expanding existing accounts and acquiring new enterprise customers.
- Manage Relationships: Build long-term partnerships with end-users and channel partners, acting as a trusted advisor for their Wi-Fi needs.
- Develop Pipeline: Identify and qualify opportunities, nurture leads, and guide them through the sales cycle using Salesforce.
- Partner Engagement: Collaborate with inside sales, marketing, and global systems integrators to close deals and drive adoption of Ekahau solutions.
- Customer Success: Ensure clients are getting maximum value from our solutions through effective onboarding, training, and ongoing support.
- Market Intelligence: Share customer insights and competitive intelligence with product and strategy teams to inform ongoing improvements.
- Travel: Attend client meetings, industry events, and internal team gatherings as needed.
What We’re Looking For
We value experience, but we also believe in potential. If you’ve tackled similar challenges, even in a different industry or role, we encourage you to apply.
- 7+ years of enterprise sales or technical account management experience, preferably in networking or Wi-Fi infrastructure.
- Proven ability to build and manage relationships with global enterprise clients (Fortune/Global 2000).
- Strong consultative & competitive selling and solution-oriented mindset.
- Experience working with vendors such as Cisco, HPE, Juniper, Extreme, and tier-one SIs (e.g., NTT, ATEA, Softcat, WWT, GSI’s and national integrators).
- Excellent communication skills—able to translate complex technical concepts for various audiences and confidence to present at events.
- Highly self-motivated with exceptional attention to detail and follow-through.
- Ability to thrive in a fast-paced, evolving environment with minimal supervision.
- Proficiency with CRM tools like Salesforce, PPT and other similar applications.
- Willingness to travel as needed (estimated 50%).
Why Join Us?
- Make a meaningful impact on mission-critical wireless networks.
- Work with world-class tools and a team that’s redefining wireless performance.
- Enjoy a flexible, fun, and empowering work culture.
- Join a global company with the spirit of a startup and the stability of a market leader.
- You will have the best hardware, software, and tools available for you to do your work, and we provide excellent flexibility for working remotely as time and responsibilities allow.
- To promote your success and growth, we offer tuition reimbursement, educational opportunities, and anti-racism and LGBTQIA+ resource libraries.
- Transit passes, team happy hours and activities, and gym reimbursements are only a few of the additional, outstanding perks available to you at Ookla!
Inclusive Statement & EEO
If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company.
Ekahau Account Manager EMEA employer: Ziff Davis
Contact Detail:
Ziff Davis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ekahau Account Manager EMEA
✨Tip Number 1
Familiarise yourself with Ekahau's products and services. Understanding their Wi-Fi design, site survey, and troubleshooting solutions will help you speak confidently about how you can support enterprise customers in solving their wireless networking challenges.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience with vendors like Cisco or HPE. Building relationships with these individuals can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your previous experiences in account management and sales, particularly any successes you've had in expanding accounts or acquiring new clients. Be ready to share specific examples that demonstrate your consultative selling approach.
✨Tip Number 4
Showcase your ability to thrive in fast-paced environments by highlighting relevant experiences where you've successfully managed multiple priorities. This will demonstrate your capability to adapt and excel in a dynamic role like the one at Ekahau.
We think you need these skills to ace Ekahau Account Manager EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in enterprise sales or technical account management, especially in networking or Wi-Fi infrastructure. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for solving complex wireless networking challenges. Mention specific experiences where you've successfully built relationships with enterprise clients and how you can drive revenue for Ekahau.
Showcase Technical Knowledge: In your application, emphasise your familiarity with CRM tools like Salesforce and your experience with vendors such as Cisco or HPE. This will demonstrate your technical expertise and ability to engage with clients effectively.
Highlight Soft Skills: Don’t forget to mention your excellent communication skills and ability to thrive in fast-paced environments. Provide examples of how you've translated complex technical concepts for various audiences in previous roles.
How to prepare for a job interview at Ziff Davis
✨Understand Ekahau's Solutions
Before the interview, make sure you have a solid understanding of Ekahau's products and services. Familiarise yourself with their Wi-Fi design, site survey, and troubleshooting solutions, as well as how they empower businesses to optimise connectivity.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building long-term partnerships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships, highlighting your consultative approach and ability to act as a trusted advisor.
✨Demonstrate Your Sales Acumen
Be ready to discuss your experience in driving revenue and managing sales pipelines. Use specific metrics or achievements to illustrate how you've exceeded targets in previous roles, especially in enterprise sales or technical account management.
✨Prepare for Technical Questions
Given the technical nature of the role, expect questions that assess your understanding of networking concepts and your ability to translate complex ideas into simple terms. Brush up on relevant technologies and be prepared to discuss how you've solved similar challenges in the past.
