At a Glance
- Tasks: Create and manage engaging email campaigns to boost customer engagement and revenue.
- Company: Join VoucherCodes, the UK's leading voucher site with a vibrant team culture.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
- Why this job: Make a real impact in a fast-paced environment while collaborating with global teams.
- Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
The Opportunity
With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We’re looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer-first email campaigns that support both advertising revenue commitments and VoucherCodes’ wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high-performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion. This is an exciting opportunity for someone with CRM or digital marketing experience who enjoys working in a fast-paced, collaborative environment and wants to make a visible impact across the business. This is a hybrid role with one day a week based in our London office in Whitechapel.
Key Responsibilities:
- Build, execute, QA, and schedule CRM campaigns across email and other customer channels
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
- Plan and execute tactical CRM campaigns supporting short-term commercial and customer initiatives
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
- Support campaign-level reporting and performance analysis, identifying insights and optimisation opportunities
- Contribute to the CRM testing roadmap, including A/B testing setup, results analysis, and recommendations
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
- Support continuous optimisation of customer journeys, campaign performance, and operational processes
Job Requirements:
- Previous experience in CRM, email marketing, digital marketing, or a related role
- Strong attention to detail and excellent organisational skills
- Comfortable managing multiple campaigns and deadlines simultaneously
- Analytical mindset with an interest in campaign performance and testing
- Excellent communication and stakeholder management skills
- Commercial awareness and understanding of customer engagement principles
- Experience with CRM or ESP platforms is desirable
- A proactive, collaborative attitude and willingness to learn in a fast-moving environment
CRM Executive in London employer: Ziff Davis, LLC
At VoucherCodes, we pride ourselves on being a leading employer in the digital marketing space, offering a dynamic and collaborative work culture that fosters creativity and innovation. Our London office provides a vibrant environment where employees can thrive, with opportunities for professional growth and development through engaging projects and cross-team collaboration. Join us to make a tangible impact while enjoying the benefits of a supportive team and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at VoucherCodes. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your skills! If you’ve got experience with CRM or digital marketing, don’t just say it—demonstrate it. Bring examples of past campaigns you’ve worked on to the interview and discuss the impact they had.
✨Tip Number 3
Be ready to talk numbers! Since this role is all about driving customer engagement and revenue, brush up on how you’ve used data to optimise campaigns in the past. It’ll show you’re analytical and results-driven.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the VoucherCodes team.
We think you need these skills to ace CRM Executive in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your relevant experience in CRM, email marketing, and digital marketing. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love a good story!
Showcase Your Analytical Skills:Since this role involves campaign performance analysis, don’t forget to mention any experience you have with data analysis or A/B testing. We’re looking for someone who can dig into the numbers and provide insights!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ziff Davis, LLC
✨Know Your CRM Basics
Make sure you brush up on your CRM and email marketing knowledge. Understand the key principles of customer engagement and be ready to discuss how you've applied these in past roles. This will show that you're not just familiar with the tools, but also the strategies behind them.
✨Showcase Your Analytical Skills
Prepare to talk about your experience with campaign performance analysis. Bring examples of how you've used data to optimise campaigns or improve customer journeys. This will demonstrate your analytical mindset and your ability to contribute to the testing roadmap.
✨Be Ready for Collaboration Questions
Since this role involves working closely with various teams, think of examples where you've successfully collaborated in the past. Highlight your communication skills and how you manage stakeholder relationships. This will help illustrate your proactive and collaborative attitude.
✨Demonstrate Your Organisational Skills
With multiple campaigns to juggle, it's crucial to show that you can stay organised. Prepare to discuss how you prioritise tasks and manage deadlines. Sharing specific tools or methods you use to keep track of your work can really impress the interviewers.
