At a Glance
- Tasks: Support customer campaigns and merchandise exciting products and offers.
- Company: Join VoucherCodes, the UK's top voucher site with a vibrant culture.
- Benefits: Enjoy competitive pay, health perks, hybrid work, and personal development time.
- Other info: Collaborate with creative teams and gain hands-on experience in digital marketing.
- Why this job: Make an impact in a fast-paced environment while learning about CRM and ecommerce.
- Qualifications: Organised, motivated, and eager to learn; no prior experience needed.
The predicted salary is between 30000 - 40000 £ per year.
With over 15,000 five-star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like adidas, Samsung, John Lewis, Travelodge and Domino’s Pizza, we receive over 8 million visits per month. This is an ideal opportunity for a graduate or someone starting their career in CRM, digital marketing, or ecommerce.
As a CRM Assistant, you’ll support the delivery of customer campaigns while also helping merchandise relevant products, offers, and voucher codes to our audience. The role combines CRM campaign execution with commercial merchandising responsibilities, helping ensure customers receive engaging content, strong product selections, and compelling deals that drive performance. You’ll work closely with CRM, Partnerships, Commercial, and Design teams, gaining hands‑on experience across campaign building, creative briefing, stakeholder management, and promotional merchandising. We’re looking for someone highly motivated, eager to learn, and excited to make an impact within a fast‑paced and collaborative environment. This is a hybrid role with one day a week based in our London office in Whitechapel.
Key Responsibilities- Support the building, QA, proofing, and scheduling of CRM campaigns
- Manage creative briefing processes and feedback loops with Design teams and stakeholders
- Assist with merchandising commercially relevant products, offers, and voucher codes within campaigns
- Help identify strong product and promotional opportunities to improve customer engagement and conversion
- Support campaign setup and operational processes across CRM activity
- Work collaboratively with Partnerships and Commercial teams to align campaigns with business priorities
- Contribute ideas for improving campaign performance, customer engagement and merchandising execution
- Ensure campaigns are delivered accurately and on time with strong attention to detail
- Highly organised with strong attention to detail
- Motivated, proactive, and eager to learn quickly
- Strong communication and collaboration skills
- Commercially minded with an interest in customer behaviour, products, and promotions
- Comfortable working in a fast‑paced environment with multiple priorities
- Previous merchandising experience is not required, but an interest in ecommerce and promotions would be beneficial
- Positive attitude with a willingness to take ownership and make an impression
- Competitive salaries
- Robust, health and wellness focused benefits
- Paid time off
- Hybrid working with one office day per week from our new Whitechapel office
- Supportive inclusive culture
- Two uninterrupted hours a week dedicated to personal development
- Pension with employer contributions up to 10%
- Subsidised gym membership
- Private medical insurance
- Employee Assistance Programme
- Free lunch from JustEat for Business in office
- 16 hours of volunteering time per year with donation matching
- Enhanced parental leave and support for returning parents
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. DEI enables us to attract and retain the best talent, regardless of background or circumstances, and ensures our thousands of employees worldwide thrive.
CRM Assistant employer: Ziff Davis, LLC
At VoucherCodes, we pride ourselves on being a leading employer in the digital marketing space, offering a vibrant and inclusive work culture that fosters personal and professional growth. Our London office in Whitechapel provides a dynamic environment where you can collaborate with talented teams while enjoying competitive salaries, robust health benefits, and dedicated time for personal development. Join us to make a meaningful impact in a fast-paced setting, all while benefiting from our commitment to employee well-being and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Assistant
✨Join E-Commerce Groups Online
Get yourself joining some Facebook groups or LinkedIn communities aimed at e-commerce buffs. These are goldmines for spotting job postings and connecting with people already rocking the industry. Plus, you'll get a sense of what companies like Ziff Davis, LLC are looking for!
✨Show Off Your E-Commerce Skills
Think about creating a small personal project—maybe a mock online store or an analysis of a trending product. This can help you stand out when you apply for positions like the CRM Assistant at Ziff Davis, LLC. Having something to showcase not only highlights your skills but also shows your enthusiasm for the field!
✨Leverage Your University’s Career Centre
If you're still at uni, don't forget to tap into your career services. They often have exclusive partnerships with e-commerce companies looking for fresh talent. Use this resource to get feedback on your applications or even snag some interview prep tailored to entry-level positions.
✨Connect at E-Commerce Conferences
Keep an eye out for local or virtual e-commerce conferences and events. These gatherings are perfect for meeting insiders at places like Ziff Davis, LLC, and you never know—one casual chat could lead to internship opportunities or insider tips on job openings!
We think you need these skills to ace CRM Assistant
Some tips for your application 🫡
Highlight Your E-Commerce Knowledge:Since you're aiming for an entry-level role in e-commerce, make sure to showcase any relevant experiences or coursework that demonstrate your understanding of online retail. Include anything about digital marketing, customer engagement, or e-commerce platforms. We want to see your passion for the industry!
Show Off Your Analytical Skills:E-commerce is all about data! When writing your CV and cover letter, emphasise any analytical skills you've acquired, whether through school projects or internships. Mention any experience with analytics tools or how you've used data to draw conclusions, even if it's just from personal projects. It makes us notice your potential!
Craft a Compelling Cover Letter:For entry-level positions, a well-written cover letter can really set you apart. Use it to articulate your enthusiasm for e-commerce and how you're eager to learn and grow. Let us know why you're specifically interested in Ziff Davis, LLC and this opportunity—make it personal!
Keep it Simple and Neat:Ensure your application documents are easy to read with a clean design. Use sections clearly, perhaps bullet points for your skills or a neat layout for your experience. As this is an entry-level position, showing clarity and organisation in your application can impress us before we even meet you!
How to prepare for a job interview at Ziff Davis, LLC
✨Know Your E-Commerce Platforms
Familiarise yourself with popular e-commerce platforms like Shopify, WooCommerce, or Magento. Be ready to discuss any hands-on experience you have, even if it's just personal projects or coursework. Showing that you understand the tools of the trade will set you apart!
✨Master the Basics of Online Marketing
Brush up on your knowledge of SEO, email marketing, and social media strategies. During the interview, you might be asked how you would boost sales or improve user engagement on an e-commerce site. Having some ideas or case studies ready to discuss will help demonstrate your enthusiasm and understanding of the industry.
✨Showcase Your Analytical Skills
E-commerce is all about the numbers! Be prepared to discuss how you would use data to inform decisions, perhaps by analysing customer behaviour or sales trends. If you’ve worked with any analytics tools like Google Analytics, make sure to mention it!
✨Demonstrate Your Willingness to Learn
As this is an entry-level position, we really want to see your enthusiasm for the field. Be ready to talk about what excites you about e-commerce and your eagerness to absorb knowledge from your potential teammates at Ziff Davis, LLC. Show them that you're not just looking for a job, but an opportunity to grow and contribute!
