At a Glance
- Tasks: Lead exciting CRM email campaigns that drive customer engagement and revenue.
- Company: Join VoucherCodes, the UK's top voucher site with a vibrant team culture.
- Benefits: Enjoy hybrid working, personal development time, and great perks like free lunches.
- Other info: Flexible work environment with opportunities for growth and volunteering.
- Why this job: Make an impact with big brands while developing your marketing skills.
- Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a collaborative spirit.
The predicted salary is between 35000 - 45000 £ per year.
With over 15,000 five‑star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We are looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer‑first email campaigns that support both advertising revenue commitments and VoucherCodes' wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high‑performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion.
Responsibilities
- Build, execute, QA, and schedule CRM campaigns across email and other customer channels
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
- Plan and execute tactical CRM campaigns supporting short‑term commercial and customer initiatives
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
- Support campaign‑level reporting and performance analysis, identifying insights and optimisation opportunities
- Contribute to the CRM testing roadmap, including A/B testing set‑up, results analysis, and recommendations
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
- Support continuous optimisation of customer journeys, campaign performance, and operational processes
Qualifications
- Previous experience in CRM, email marketing, digital marketing, or a related role
- Strong attention to detail and excellent organisational skills
- Comfortable managing multiple campaigns and deadlines simultaneously
- Analytical mindset with an interest in campaign performance and testing
- Excellent communication and stakeholder management skills
- Commercial awareness and understanding of customer engagement principles
- Experience with CRM or ESP platforms is desirable
- A proactive, collaborative attitude and willingness to learn in a fast‑moving environment
Benefits
- The flexibility to get that perfect work/life balance with hybrid working
- A supportive, inclusive culture; we care about each other, our customers and our planet
- Two uninterrupted hours a week dedicated to your personal development
- Pension, with employer contributions up to 10%
- Subsidised gym membership
- Private medical insurance
- Employee Assistance Programme
- Free lunch from JustEat for Business when you’re in the office
- Regular social events
- 16 hours volunteering time per year along with donation matching
- Enhanced parental leave, with specific support in place for returning to work parents
Location & Work Hours
This is a hybrid role with one day a week based in our London office in Whitechapel. The rest of the time can be remote.
Equal Opportunity Employer
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.
CRM Campaign Lead — Email & Growth in London employer: Ziff Davis, Inc.
At VoucherCodes, we pride ourselves on being a leading employer that champions a supportive and inclusive culture, where every team member is valued. With flexible hybrid working arrangements, generous personal development time, and a commitment to employee well-being through benefits like private medical insurance and enhanced parental leave, we empower our staff to thrive both professionally and personally. Join us in our vibrant London office, where collaboration and innovation drive our success in delivering exceptional customer-first campaigns.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Campaign Lead — Email & Growth in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at VoucherCodes or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its campaigns. Show us you know what makes VoucherCodes tick and how you can contribute to their success. Tailor your examples to highlight your CRM and email marketing skills.
✨Tip Number 3
Don’t just wait for job postings! Keep an eye on our website and apply directly. We love proactive candidates who take the initiative to show their interest in joining our team.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in our minds. Plus, it’s a great way to reiterate your fit for the CRM Campaign Lead position!
We think you need these skills to ace CRM Campaign Lead — Email & Growth in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Campaign Lead role. Highlight your experience in email marketing and any relevant campaigns you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how you can contribute to our team. Be sure to mention specific examples of your past successes in similar roles.
Show Off Your Analytical Skills:Since this role involves performance analysis, don’t forget to showcase your analytical mindset. Mention any tools or methods you’ve used to track campaign performance and how you’ve optimised results in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Ziff Davis, Inc.
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the key principles of customer engagement and be ready to discuss how you've applied them in previous roles. This will show that you're not just familiar with the tools, but also understand their impact on business growth.
✨Showcase Your Campaign Successes
Prepare specific examples of successful email campaigns you've executed. Highlight your role in planning, executing, and analysing these campaigns. Be ready to discuss metrics like open rates and conversions, as this will demonstrate your analytical mindset and results-driven approach.
✨Be Ready for A/B Testing Questions
Since the role involves contributing to a testing roadmap, expect questions about A/B testing. Prepare to explain your process for setting up tests, analysing results, and making recommendations based on data. This will showcase your analytical skills and understanding of optimisation.
✨Demonstrate Your Collaborative Spirit
This position requires working closely with various teams, so be prepared to discuss how you've successfully collaborated in the past. Share examples of how you’ve liaised with design, commercial, or partnerships teams to deliver high-quality campaigns. This will highlight your teamwork and communication skills.
