At a Glance
- Tasks: Create and manage engaging email campaigns to boost customer engagement and revenue.
- Company: Join VoucherCodes, the UK's top voucher site with a vibrant team culture.
- Benefits: Enjoy hybrid working, personal development time, and great perks like free lunches.
- Other info: Flexible work-life balance with opportunities for growth and community involvement.
- Why this job: Make an impact in a fast-paced environment while collaborating with global teams.
- Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
With over 15,000 five‑star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We are looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer‑first email campaigns that support both advertising revenue commitments and VoucherCodes' wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high‑performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion.
Responsibilities- Build, execute, QA, and schedule CRM campaigns across email and other customer channels.
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets.
- Plan and execute tactical CRM campaigns supporting short‑term commercial and customer initiatives.
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity.
- Support campaign‑level reporting and performance analysis, identifying insights and optimisation opportunities.
- Contribute to the CRM testing roadmap, including A/B testing set‑up, results analysis, and recommendations.
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio.
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard.
- Support continuous optimisation of customer journeys, campaign performance, and operational processes.
- Previous experience in CRM, email marketing, digital marketing, or a related role.
- Strong attention to detail and excellent organisational skills.
- Comfortable managing multiple campaigns and deadlines simultaneously.
- Analytical mindset with an interest in campaign performance and testing.
- Excellent communication and stakeholder management skills.
- Commercial awareness and understanding of customer engagement principles.
- Experience with CRM or ESP platforms is desirable.
- A proactive, collaborative attitude and willingness to learn in a fast‑moving environment.
- The flexibility to get that perfect work/life balance with hybrid working.
- A supportive, inclusive culture; we care about each other, our customers and our planet.
- Two uninterrupted hours a week dedicated to your personal development.
- Pension, with employer contributions up to 10%.
- Subsidised gym membership.
- Private medical insurance.
- Employee Assistance Programme.
- Free lunch from JustEat for Business when you’re in the office.
- Regular social events.
- 16 hours volunteering time per year along with donation matching.
- Enhanced parental leave, with specific support in place for returning to work parents.
This is a hybrid role with one day a week based in our London office in Whitechapel. The rest of the time can be remote.
Equal Opportunity EmployerZiff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging.
CRM Executive employer: Ziff Davis, Inc.
At VoucherCodes, we pride ourselves on being an exceptional employer, offering a supportive and inclusive culture that prioritises work-life balance through hybrid working arrangements. Our commitment to employee growth is evident with dedicated personal development time, comprehensive benefits including pension contributions and private medical insurance, and a vibrant social atmosphere that fosters collaboration and engagement. Join us in our London office and be part of a team that values your contributions while making a positive impact on our customers and the community.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your CRM campaigns and successes. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their goals, especially around customer engagement and campaign performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your experience in CRM, email marketing, and any relevant campaigns you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that relate to customer engagement and campaign performance.
Show Off Your Analytical Skills:Since we value an analytical mindset, don’t forget to include examples of how you've used data to drive campaign success. Whether it's A/B testing or performance analysis, we want to know how you’ve made a difference in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ziff Davis, Inc.
✨Know Your CRM Basics
Before the interview, brush up on your CRM knowledge. Understand the key principles of customer engagement and how email marketing works. Be ready to discuss your previous experiences with CRM platforms and how they relate to the role.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to drive campaign performance in the past. Think of specific examples where you analysed results, conducted A/B testing, or identified optimisation opportunities. This will demonstrate your analytical mindset and attention to detail.
✨Be Ready to Collaborate
Since this role involves working closely with various teams, be prepared to discuss your experience in cross-functional collaboration. Share examples of how you've successfully worked with design, commercial, or partnerships teams to deliver high-quality campaigns.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's approach to customer engagement or how they measure campaign success. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
