At a Glance
- Tasks: Create and manage engaging email campaigns to boost customer engagement and revenue.
- Company: Join VoucherCodes, the UK's leading voucher site with a vibrant team culture.
- Benefits: Enjoy hybrid working, personal development time, and great perks like free lunches and gym memberships.
- Other info: Flexible work environment with opportunities for career growth and community involvement.
- Why this job: Be part of a dynamic team driving impactful marketing campaigns for top brands.
- Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a passion for learning.
The predicted salary is between 30000 - 40000 £ per year.
With over 15,000 five‑star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We are looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer‑first email campaigns that support both advertising revenue commitments and VoucherCodes' wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high‑performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion.
Responsibilities
- Build, execute, QA, and schedule CRM campaigns across email and other customer channels.
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets.
- Plan and execute tactical CRM campaigns supporting short‑term commercial and customer initiatives.
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity.
- Support campaign‑level reporting and performance analysis, identifying insights and optimisation opportunities.
- Contribute to the CRM testing roadmap, including A/B testing set‑up, results analysis, and recommendations.
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio.
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard.
- Support continuous optimisation of customer journeys, campaign performance, and operational processes.
Qualifications
- Previous experience in CRM, email marketing, digital marketing, or a related role.
- Strong attention to detail and excellent organisational skills.
- Comfortable managing multiple campaigns and deadlines simultaneously.
- Analytical mindset with an interest in campaign performance and testing.
- Excellent communication and stakeholder management skills.
- Commercial awareness and understanding of customer engagement principles.
- Experience with CRM or ESP platforms is desirable.
- A proactive, collaborative attitude and willingness to learn in a fast‑moving environment.
Benefits
- The flexibility to get that perfect work/life balance with hybrid working.
- A supportive, inclusive culture; we care about each other, our customers and our planet.
- Two uninterrupted hours a week dedicated to your personal development.
- Pension, with employer contributions up to 10%.
- Subsidised gym membership.
- Private medical insurance.
- Employee Assistance Programme.
- Free lunch from JustEat for Business when you’re in the office.
- Regular social events.
- 16 hours volunteering time per year along with donation matching.
- Enhanced parental leave, with specific support in place for returning to work parents.
Location & Work Hours
This is a hybrid role with one day a week based in our London office in Whitechapel. The rest of the time can be remote.
Equal Opportunity Employer
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.
CRM Executive in City of Westminster employer: Ziff Davis, Inc.
At VoucherCodes, we pride ourselves on being a leading employer that champions a supportive and inclusive culture, where every team member is valued. With flexible hybrid working arrangements, generous personal development time, and a commitment to employee well-being through benefits like private medical insurance and enhanced parental leave, we empower our CRM Executives to thrive both professionally and personally. Join us in our vibrant London office, where collaboration and innovation drive our success in delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their CRM strategies and think of ways you can contribute. Show them you’re not just another candidate, but someone who’s genuinely excited about what they do!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of a CRM Executive. Highlight your experience with email campaigns and customer engagement – make it clear why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace CRM Executive in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CRM Executive role. Highlight your experience in email marketing and any relevant campaigns you've worked on. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how you can contribute to our team. Keep it engaging and show us your personality!
Showcase Your Analytical Skills:Since we love data-driven decisions, mention any experience you have with campaign performance analysis or A/B testing. We’re keen to know how you’ve used insights to optimise campaigns in the past.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Ziff Davis, Inc.
✨Know Your CRM Basics
Before the interview, brush up on your CRM knowledge. Understand the key principles of customer engagement and be ready to discuss how you've applied them in previous roles. This will show that you're not just familiar with the terminology but can also bring practical insights to the table.
✨Showcase Your Campaign Experience
Prepare specific examples of email campaigns or digital marketing initiatives you've worked on. Be ready to discuss the objectives, your role, and the outcomes. Highlight any A/B testing you've conducted and what you learned from it, as this aligns perfectly with the responsibilities of the role.
✨Demonstrate Your Analytical Skills
Since the role requires an analytical mindset, come prepared with examples of how you've used data to drive decisions in past campaigns. Discuss any tools or platforms you've used for reporting and performance analysis, and be ready to share insights you've gained from your analyses.
✨Emphasise Collaboration and Communication
This position involves working closely with various teams, so highlight your experience in cross-functional collaboration. Share examples of how you've effectively communicated with stakeholders and contributed to team projects. This will demonstrate that you can thrive in a collaborative environment.
