At a Glance
- Tasks: Lead exciting email campaigns that drive customer engagement and revenue.
- Company: Join VoucherCodes, the UK's top voucher site with a vibrant team.
- Benefits: Enjoy hybrid working, personal development time, and great perks like free lunches.
- Other info: Flexible work-life balance and a supportive culture focused on growth and inclusivity.
- Why this job: Make an impact in a fast-paced environment while collaborating with global teams.
- Qualifications: Experience in CRM or digital marketing, strong organisational skills, and a proactive attitude.
The predicted salary is between 35000 - 45000 £ per year.
With over 15,000 five‑star reviews, VoucherCodes is the UK's biggest and most trusted voucher site. Partnered with big brands like ASOS, Adidas, Argos, Expedia and eBay, we receive over 8 million visits per month. We are looking for a commercially driven and highly organised CRM Executive to join our growing CRM team. This role will play a key part in delivering customer‑first email campaigns that support both advertising revenue commitments and VoucherCodes' wider customer revenue targets.
Working closely with Partnerships, Commercial, Design, and CRM teams globally, you’ll help execute engaging and high‑performing campaigns, contribute to our testing roadmap, and support tactical initiatives that drive customer engagement and conversion.
Responsibilities
- Build, execute, QA, and schedule CRM campaigns across email and other customer channels
- Deliver campaigns that support advertising revenue commitments alongside customer revenue and engagement targets
- Plan and execute tactical CRM campaigns supporting short‑term commercial and customer initiatives
- Liaise with Partnerships teams on offer content, campaign bookings, and promotional activity
- Support campaign‑level reporting and performance analysis, identifying insights and optimisation opportunities
- Contribute to the CRM testing roadmap, including A/B testing set‑up, results analysis, and recommendations
- Collaborate with global teams across the wider Ziff Davis Shopping portfolio
- Work closely with Design and Creative teams to ensure campaigns are delivered to a high standard
- Support continuous optimisation of customer journeys, campaign performance, and operational processes
Qualifications
- Previous experience in CRM, email marketing, digital marketing, or a related role
- Strong attention to detail and excellent organisational skills
- Comfortable managing multiple campaigns and deadlines simultaneously
- Analytical mindset with an interest in campaign performance and testing
- Excellent communication and stakeholder management skills
- Commercial awareness and understanding of customer engagement principles
- Experience with CRM or ESP platforms is desirable
- A proactive, collaborative attitude and willingness to learn in a fast‑moving environment
Benefits
- The flexibility to get that perfect work/life balance with hybrid working
- A supportive, inclusive culture; we care about each other, our customers and our planet
- Two uninterrupted hours a week dedicated to your personal development
- Pension, with employer contributions up to 10%
- Subsidised gym membership
- Private medical insurance
- Employee Assistance Programme
- Free lunch from JustEat for Business when you’re in the office
- Regular social events
- 16 hours volunteering time per year along with donation matching
- Enhanced parental leave, with specific support in place for returning to work parents
Location & Work Hours
This is a hybrid role with one day a week based in our London office in Whitechapel. The rest of the time can be remote.
Equal Opportunity Employer
Ziff Davis is an Equal Opportunity Employer. At Ziff Davis, Diversity, Equity, and Inclusion (DEI) has always been about fairness, equal opportunity, and belonging. If you have a disability or learning difficulty that requires accommodation, please let us know by sending an email.
CRM Campaign Lead — Email & Growth in City of Westminster employer: Ziff Davis, Inc.
At VoucherCodes, we pride ourselves on being an exceptional employer, offering a supportive and inclusive culture that prioritises work-life balance through hybrid working arrangements. Our commitment to employee growth is evident with dedicated personal development time, alongside competitive benefits such as enhanced parental leave and a generous pension scheme. Join us in our vibrant London office, where you'll collaborate with talented teams on impactful campaigns while enjoying regular social events and a focus on community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Campaign Lead — Email & Growth in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous CRM campaigns and results. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your experience aligns with their goals, especially around customer engagement and campaign performance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at VoucherCodes.
We think you need these skills to ace CRM Campaign Lead — Email & Growth in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the CRM Campaign Lead role. Highlight your experience in email marketing and CRM, and show us how your skills align with our needs at VoucherCodes.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of successful campaigns you've managed. We want to see how you’ve driven customer engagement and revenue in your previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your experience and skills quickly.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Ziff Davis, Inc.
✨Know Your CRM Inside Out
Make sure you brush up on your knowledge of CRM systems and email marketing strategies. Be ready to discuss your previous experiences and how they relate to the role at VoucherCodes. Highlight any specific campaigns you've worked on that drove customer engagement.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used data to optimise campaigns in the past. Bring examples of A/B tests you've conducted and the insights gained from them. This will demonstrate your analytical mindset and ability to improve campaign performance.
✨Communicate Clearly and Confidently
Since this role involves liaising with various teams, practice articulating your thoughts clearly. Use examples from your past roles to illustrate your communication skills and stakeholder management experience. Remember, confidence is key!
✨Be Ready to Discuss Collaboration
Think about times when you've worked closely with design or commercial teams. Be prepared to share how you contributed to successful campaigns through collaboration. This will show that you're a team player who can thrive in a hybrid working environment.
