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- Tasks: Be the friendly face of our company, managing reception and supporting office operations.
- Company: Join a leading provider in propulsion systems for electric vehicles and renewable energy.
- Benefits: Enjoy 25 days holiday, free lunch, healthcare, and professional development opportunities.
- Why this job: Gain valuable experience in a dynamic environment while making a real impact on the team.
- Qualifications: Degree level education and at least one year in a similar role; fluent in English and Mandarin.
- Other info: No visa sponsorship available; perfect for those looking to grow in a supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
About the Company
Zhuzhou CRRC Times Electric UK Innovation Centre (TEIC) is a subsidiary of the CRRC Corporation Limited, the world’s leading propulsion and control systems provider in the rolling stock industry. Our mission is to design, develop and produce state of the art power electronics systems and components for automotive electric vehicles, rail, and renewable energy sectors.
Overview of the role:
The Receptionist will be the face of the company and will be the first person that external customers and suppliers will meet. Therefore the role requires the candidate to communicate clearly and effectively, have a friendly but professional approach with all customers (internal & external) and have a smart professional appearance.
What you will be doing in this role:
- Reception and guests’ greetings & registration
- Answering and forwarding external calls
- Meeting room preparation and service
- Lunch management: bookings, delivery, supplier’s management and lunch quality supervision, etc.
- Stock management: Manage office supplies and R&D materials, Inbound & outbound stock take, purchase request for office supplies
- Receive the deliveries of offices supplies and R&D material, and upload the GRN into the system
- Business trip coordinating and booking, including hotels, flights and local transportations, and process
- Tea and coffee supplies for the kitchen
- New starter office pack preparation and relevant induction
- Arranging couriers, sorting and distributing post
- Support H&S activities such as Fire Alarm test and emergency light test
- Management of office environment, ensure cleanliness, hygiene and tidiness
- Support maintenance and repairing of office facilities
- Arrange company events such as Christmas Party, team building events, etc.
- As backup of other administrators to deal with necessary affairs when they are on leaves
- Other tasks as instructed by the Line Manager
We would like you to have:
- Educated to degree level
- 1-year minimum experience in a similar administrator or receptionist role or customer service role
- Intermediate user of Microsoft Office Packages – Outlook, Word, PowerPoint, Excel and Databases
- Excellent written and verbal communication skills in English and Chinese Mandarin
- Multitasking and time-management skills, with the ability to prioritize tasks
Benefits
TEIC is a great place to work with opportunities for professional and personal development. Our benefits include:
- 25 days holiday + 8 bank holidays
- Holiday allowance increase with length of service
- Bupa healthcare
- Healthcare vouchers
- Free on-site car parking
- Free lunch Monday to Friday
- Contributory Pension
- Life assurance
- Cycle to work scheme
- Company sick pay
- Professional Membership fees paid e.g. CIPD, IEEE
- Family Friendly policies
- An Independent 24-hour confidential counseling service
(Please note that we are unable to provide visa sponsorship for this role.)
Office Administrator/Receptionist (Chinese Speaking) employer: Zhuzhou CRRC Times Electric UK Innovation Center
Contact Detail:
Zhuzhou CRRC Times Electric UK Innovation Center Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator/Receptionist (Chinese Speaking)
✨Tip Number 1
Familiarise yourself with the company’s mission and values. Understanding what Zhuzhou CRRC Times Electric UK Innovation Centre stands for will help you align your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your Mandarin language skills, as this role requires effective communication in both English and Chinese. Practising common phrases and customer service scenarios in Mandarin can give you an edge during the interview.
✨Tip Number 3
Prepare to discuss your experience with multitasking and time management. Think of specific examples where you've successfully prioritised tasks in a busy environment, as this is crucial for the Office Administrator/Receptionist role.
✨Tip Number 4
Network with current or former employees of TEIC on LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Office Administrator/Receptionist (Chinese Speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration or customer service roles. Emphasise your communication skills in both English and Chinese Mandarin, as this is crucial for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific tasks from the job description that you are excited about and how your skills align with them.
Highlight Multitasking Abilities: In your application, provide examples of how you've successfully managed multiple tasks in previous roles. This will demonstrate your ability to prioritise and handle the diverse responsibilities of the Office Administrator/Receptionist role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Zhuzhou CRRC Times Electric UK Innovation Center
✨Showcase Your Communication Skills
As the face of the company, effective communication is key. Practice speaking clearly and confidently in both English and Chinese Mandarin, as this will be crucial in your role as a receptionist.
✨Demonstrate Professionalism
Make sure to dress smartly and maintain a friendly yet professional demeanour throughout the interview. This reflects the professional image you will need to uphold in the office.
✨Prepare for Multitasking Questions
Expect questions about how you handle multiple tasks at once. Be ready to share examples from your past experiences where you successfully managed various responsibilities simultaneously.
✨Research the Company
Familiarise yourself with Zhuzhou CRRC Times Electric and its mission. Understanding their focus on innovation in power electronics will help you align your answers with their values during the interview.
