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- Tasks: Be the friendly face of our company, managing reception and supporting office operations.
- Company: Join a leading innovator in propulsion and control systems for electric vehicles and renewable energy.
- Benefits: Enjoy 25 days holiday, free lunch, healthcare perks, and professional development opportunities.
- Why this job: Gain valuable experience in a dynamic environment while making a real impact on our team culture.
- Qualifications: Degree educated with at least one year in admin or customer service; fluent in English and Mandarin.
- Other info: No visa sponsorship available; perfect for those looking to grow in a supportive workplace.
The predicted salary is between 24000 - 36000 £ per year.
About the Company
Zhuzhou CRRC Times Electric UK Innovation Centre (TEIC) is a subsidiary of the CRRC Corporation Limited, the world’s leading propulsion and control systems provider in the rolling stock industry. Our mission is to design, develop and produce state of the art power electronics systems and components for automotive electric vehicles, rail, and renewable energy sectors.
Overview of the role:
The Receptionist will be the face of the company and will be the first person that external customers and suppliers will meet. Therefore the role requires the candidate to communicate clearly and effectively, have a friendly but professional approach with all customers (internal & external) and have a smart professional appearance.
What you will be doing in this role:
- Reception and guests’ greetings & registration
- Answering and forwarding external calls
- Meeting room preparation and service
- Lunch management: bookings, delivery, supplier’s management and lunch quality supervision
- Stock management: Manage office supplies and R&D materials, Inbound & outbound stock take, purchase request for office supplies
- Receive the deliveries of offices supplies and R&D material, and upload the GRN into the system
- Business trip coordinating and booking, including hotels, flights and local transportations
- Tea and coffee supplies for the kitchen
- New starter office pack preparation and relevant induction
- Arranging couriers, sorting and distributing post
- Support H&S activities such as Fire Alarm test and emergency light test
- Management of office environment, ensure cleanliness, hygiene and tidiness
- Support maintenance and repairing of office facilities
- Arrange company events such as Christmas Party, team building events, etc.
- As backup of other administrators to deal with necessary affairs when they are on leaves
- Other tasks as instructed by the Line Manager
We would like you to have:
- Educated to degree level
- 1-year minimum experience in a similar administrator or receptionist role or customer service role
- Intermediate user of Microsoft Office Packages – Outlook, Word, PowerPoint, Excel and Databases
- Excellent written and verbal communication skills in English and Chinese Mandarin
- Multitasking and time-management skills, with the ability to prioritize tasks
Benefits
TEIC is a great place to work with opportunities for professional and personal development. Our benefits include:
- 25 days holiday + 8 bank holidays
- Holiday allowance increase with length of service
- Bupa healthcare
- Healthcare vouchers
- Free on-site car parking
- Free lunch Monday to Friday
- Contributory Pension
- Life assurance
- Cycle to work scheme
- Company sick pay
- Professional Membership fees paid e.g. CIPD, IEEE
- Family Friendly policies
- An Independent 24-hour confidential counseling service
(Please note that we are unable to provide visa sponsorship for this role.)
Office Administrator/Receptionist (Chinese Speaking) employer: Zhuzhou CRRC Times Electric UK Innovation Center
Contact Detail:
Zhuzhou CRRC Times Electric UK Innovation Center Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator/Receptionist (Chinese Speaking)
✨Tip Number 1
Familiarise yourself with the company’s mission and values by visiting their website and LinkedIn page. This will help you understand their culture and tailor your approach during any interactions.
✨Tip Number 2
Practice your communication skills in both English and Chinese Mandarin, as these are crucial for the role. Consider role-playing scenarios where you greet guests or handle phone calls to build confidence.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for managing office supplies and coordinating meetings. This demonstrates your ability to multitask and prioritise effectively.
✨Tip Number 4
Research common office administration tools and software, especially Microsoft Office packages. Being able to discuss your proficiency in these tools during an interview can set you apart from other candidates.
We think you need these skills to ace Office Administrator/Receptionist (Chinese Speaking)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration or customer service roles. Emphasise your communication skills in both English and Chinese Mandarin, as this is crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description that you are excited about and how your skills align with them.
Highlight Multitasking Abilities: In your application, provide examples of how you've successfully managed multiple tasks in previous roles. This will demonstrate your time-management skills, which are essential for the Office Administrator/Receptionist position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to eliminate any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Zhuzhou CRRC Times Electric UK Innovation Center
✨Showcase Your Communication Skills
As the first point of contact for the company, it's crucial to demonstrate your excellent communication skills. Practice speaking clearly and confidently in both English and Chinese Mandarin, as this will be key in making a positive impression on interviewers.
✨Dress Professionally
Since the role requires a smart professional appearance, make sure to dress appropriately for the interview. Opt for business attire that reflects the company's professional environment, ensuring you look polished and ready to represent the company.
✨Prepare for Multitasking Questions
Given the nature of the role, be ready to discuss your multitasking and time-management abilities. Prepare examples from your past experiences where you successfully managed multiple tasks simultaneously, highlighting your organisational skills.
✨Research the Company
Familiarise yourself with Zhuzhou CRRC Times Electric UK Innovation Centre and its mission. Understanding their focus on power electronics systems and components will allow you to tailor your responses and show genuine interest in the company during the interview.
