Office Administrator/Receptionist (Mandarin Speaking) in Birmingham

Office Administrator/Receptionist (Mandarin Speaking) in Birmingham

Birmingham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face of our company, managing reception and supporting office operations.
  • Company: Join a leading tech firm focused on innovative power electronics for various industries.
  • Benefits: Enjoy 25 days holiday, free lunch, and a supportive work environment.
  • Other info: Great opportunities for personal and professional growth in a vibrant team.
  • Why this job: Make a real impact while developing your skills in a dynamic workplace.
  • Qualifications: Degree educated with experience in administration or customer service; fluent in English and Mandarin.

The predicted salary is between 30000 - 40000 £ per year.

Zhuzhou CRRC Times Electric UK Innovation Centre (TEIC) is a subsidiary of the CRRC Corporation Limited, the world’s leading propulsion and control systems provider in the rolling stock industry.

Our mission is to design, develop and produce state of the art power electronics systems and components for automotive electric vehicles, rail, and renewable energy sectors.

Overview of the role

The Receptionist will be the face of the company and will be the first person that external customers and suppliers will meet.

Therefore the role requires the candidate to communicate clearly and effectively, have a friendly but professional approach with all customers (internal & external) and have a smart professional appearance.

What you will be doing in this role

  • Reception and guests’ greetings & registration, Answering and forwarding external calls;
  • Meeting room preparation and service;
  • Lunch management: bookings, delivery, supplier’s management and lunch quality supervision, etc;
  • Stock management: Manage office supplies and R&D materials, Inbound & outbound stock take, purchase request for office supplies;
  • Receive the deliveries of office supplies and R&D material, and upload the GRN into the system;
  • Business trip coordinating and booking, including hotels, flights and local transportations, and process;
  • Tea and coffee supplies for the kitchen;
  • New starter office pack preparation and relevant induction;
  • Arranging couriers, sorting and distributing post;
  • Support H&S activities such as Fire Alarm test and emergency light test;
  • Management of office environment, ensure cleanliness, hygiene and tidiness;
  • Support maintenance and repairing of office facilities.
  • Arrange company event such as Christmas Party, team building events, etc.
  • As backup of other administrators to deal with necessary affairs when they are on leaves;
  • Other tasks as instructed by the Line Manager

We would like you to have

  • Educated to degree level
  • 1-year minimum experience in a similar administrator or receptionist role or customer service role
  • Intermediate user of Microsoft Office Packages – Outlook, Word, Power Point, Excel and Databases
  • Excellent written and verbal communication skills in English and Chinese Mandarin
  • Multitasking and time‑management skills, with the ability to prioritise tasks

TEIC is a great place to work with opportunities for professional and personal development. Our benefits include:

  • 25 days holiday + 8 bank holidays
  • Holiday allowance increase with length of service
  • Free on-site car parking
  • Free lunch Monday to Friday
  • Pension (10% combined)
  • Life assurance
  • Company sick pay

Please note that we are unable to provide visa sponsorship for this role.

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Office Administrator/Receptionist (Mandarin Speaking) in Birmingham employer: Zhuzhou CRRC Times Electric UK Innovation Center

At Zhuzhou CRRC Times Electric UK Innovation Center, we pride ourselves on being an excellent employer that fosters a culture of innovation and collaboration. Our commitment to professional development is evident through our supportive environment, where employees are encouraged to grow their skills and advance their careers. With attractive benefits such as 25 days of holiday, pension plans, and complimentary lunch, we ensure that our team members enjoy a fulfilling work-life balance while contributing to cutting-edge AI applications in power electronics.

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Contact Details:

Zhuzhou CRRC Times Electric UK Innovation Center Recruitment Team

We think you need these skills to ace Office Administrator/Receptionist (Mandarin Speaking) in Birmingham

Clear Communication Skills
Professional Appearance
Reception Management
Call Handling
Meeting Room Preparation
Lunch Management
Stock Management