At a Glance
- Tasks: Assist customers in finding the right parts and maintain inventory accuracy.
- Company: Join a dynamic team focused on customer satisfaction and teamwork.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Be the go-to person for parts and make a difference in customer experiences.
- Qualifications: Strong communication skills and a knack for organisation; experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
We are seeking a dedicated and knowledgeable Parts Advisor to join our team. The ideal candidate will possess excellent communication skills and a strong organisational ability to assist customers in identifying and obtaining the correct parts for their needs. As a Parts Advisor, you will play a crucial role in maintaining inventory accuracy and ensuring customer satisfaction through effective service.
Responsibilities
- Order Prep: Pre-pick workshop parts, pick customer orders, and check stock availability per enquiries.
- Sales & Customer Service: Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
- Stock Control: Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients. Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.
Basic level in Microsoft Word and Excel. Experienced in warehouse operations (preferred). Possession of a forklift license is highly desirable. Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage. Demonstrates professional phone etiquette and effectively manages email inquiries. Detail-oriented, diligent, positive, a strong team player, and highly reliable.
Parts Advisor employer: Zhejiang Dingli Machinery Co.,ltd
Zhejiang Dingli Machinery Co.,Ltd is an excellent employer that fosters a collaborative and supportive work culture, where employees are encouraged to grow and develop their skills. Located in a dynamic environment, we offer competitive benefits and opportunities for professional advancement, making it a rewarding place for those looking to make a meaningful impact in their roles.
Contact Details:
Zhejiang Dingli Machinery Co.,ltd Recruitment Team
