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For Companies At a Glance
- Tasks: Support and improve IT infrastructure in a dynamic manufacturing environment.
- Company: Join a collaborative team focused on innovation and continuous improvement.
- Benefits: Competitive salary, pension, life assurance, and professional development opportunities.
- Other info: Exciting career growth in a supportive and inclusive culture.
- Why this job: Gain hands-on experience and grow your skills in a global team.
- Qualifications: IT experience preferred; strong troubleshooting and communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Team
The IT Infrastructure team supports a complex manufacturing environment across the UK and Spain, working closely with key stakeholders such as the Site Leadership Team, Plant Management, and HR. With around 20–25 colleagues, the team ensures the stability, security, and continuous improvement of site wide IT infrastructure, including networks, servers, end user devices, and production IT systems. Daily work combines operational IT support with infrastructure monitoring and light project management for upgrades and replacements. The role offers exposure beyond classic desktop support, providing an excellent opportunity to grow into infrastructure focused responsibilities within a collaborative, international team.
What you can look forward to as IT Infrastructure Analyst:
- 3rd Line Client Support: A global service desk or associated second line team is responsible for most client (PC) issues. When more detailed troubleshooting is required they are passed to the local analyst to conclude.
- Production Support: Maintain and oversee the manufacturing site's IT production infrastructure: shop floor PC clients, network infrastructure, manufacturing IT equipment.
- Infrastructure Management: Including servers, networks, databases, and hardware components to ensure optimal performance, uptime, and reliability.
- Global Team Membership: After successful training, the candidate will be eligible to join an (optional) global infrastructure team of their choosing to further their skills (e.g. Server, Network, Storage etc.).
- Troubleshooting and Support: Respond to technical issues, diagnose problems, and provide timely resolution to minimize downtime. Collaborate with on-site teams to address infrastructure-related concerns and offer effective solutions.
- Security and Compliance: Implement and enforce security protocols and best practices to safeguard sensitive manufacturing data, ensure compliance with industry standards, and protect against cybersecurity threats.
- Documentation: Maintain accurate and up-to-date documentation related to IT infrastructure configurations, processes, and troubleshooting procedures to ensure knowledge sharing and ease of access for the team.
- Continuous Improvement: Identify opportunities for enhancing IT infrastructure efficiency, performance, and cost-effectiveness. Propose and implement solutions to optimize workflows and streamline processes.
Your profile as IT Infrastructure Analyst:
- Desirable but not essential Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant certifications are a plus.
- Experience working in an IT hands-on role, preferably in a manufacturing or industrial setting.
- Understanding of IT systems, including servers, networks, hardware, and software applications.
- Proficiency in diagnosing and troubleshooting technical issues, with a structured problem-solving approach.
- Good knowledge of Microsoft Products (Windows, Office 365 etc.) and experience in VMWare Hypervisor/VSphere, Lan/VLAN configuration appreciated.
- Understanding of ITIL v3 preferred.
- Strong communication skills and the ability to collaborate effectively with cross-functional teams.
- Fluent English and confident verbal and written communication skills.
- UK Driving license.
We offer:
- Compensation up to £40, depending on experience and qualification.
- Pension System.
- 2x Life Assurance cover.
- Collaborative and inclusive work culture that values innovation and continuous improvement.
- Professional development opportunities to enhance technical skills and knowledge.
IT Infrastructure Analyst employer: ZF Group
Contact Detail:
ZF Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Analyst
✨Network Like a Pro
Get out there and connect with people in the industry! Attend IT meetups, webinars, or even local tech events. The more you network, the better your chances of landing that IT Infrastructure Analyst role.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled technical issues or improved IT systems in the past. This will show them you're ready for the challenges ahead.
✨Tailor Your Approach
Before any interview, do your homework! Understand the company’s IT infrastructure and think about how your skills can help them. Tailoring your responses to their needs will make you stand out from the crowd.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace IT Infrastructure Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the IT Infrastructure Analyst role. Highlight relevant experience, especially in troubleshooting and support, and don’t forget to mention any hands-on IT roles you've had in manufacturing or industrial settings.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT infrastructure and how your skills align with our team’s needs. Be sure to mention your understanding of security protocols and compliance, as these are key for us.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing a structured problem-solving approach, so don’t hold back on sharing those success stories!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at ZF Group
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, especially servers, networks, and hardware. Be ready to discuss your hands-on experience in troubleshooting and support, as well as any relevant certifications you might have.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your structured problem-solving approach.
✨Understand the Manufacturing Environment
Familiarise yourself with the unique challenges of IT in a manufacturing setting. Be prepared to discuss how you can contribute to maintaining and improving the production IT infrastructure, and how your skills align with the team's goals.
✨Communicate Effectively
Since collaboration is key in this role, practice articulating your thoughts clearly and confidently. Be ready to demonstrate your communication skills, especially when discussing technical concepts with non-technical stakeholders.