At a Glance
- Tasks: Administer employee benefits and support staff with queries in a collaborative environment.
- Company: Join ZF Automotive, a leader in the automotive industry with a focus on employee experience.
- Benefits: Competitive pay, pension scheme, health cash plan, and life assurance cover.
- Other info: Opportunity for career growth and continuous improvement in a dynamic team.
- Why this job: Make a real difference in employees' lives while developing your expertise in benefits administration.
- Qualifications: Experience in HR or benefits administration, strong organisational skills, and customer-focused mindset.
The predicted salary is between 29700 - 36300 £ per year.
Req ID 90398 | The Hub - Shirley, United Kingdom, ZF Automotive UK Limited
About the Team
Join a specialised UK & Ireland Compensation & Benefits team made up of subject matter experts who work closely with Site HR teams, HR Operations, Payroll and Pension stakeholders to deliver an excellent employee experience. As the customer-facing member of the team, you will be the main point of contact for employees and HR Operations, providing support and guidance on a wide range of benefit-related matters. This role plays a key part in the day-to-day administration of employee benefits programmes, ensuring accurate processing, data integrity and compliance with UK legislation and company policies. You will work in a highly collaborative environment, partnering closely with the business rather than operating as a standalone support function. The team offers the opportunity to develop deep expertise in benefits while building strong stakeholder relationships and driving continuous improvement across benefit processes and employee services.
What you can look forward to as Benefits Coordinator:
- Benefits Administration: Administer employee benefits programmes via the Mercer Darwin flexible benefits platform, including pension schemes, life assurance, healthcare plans and salary sacrifice schemes, ensuring accurate processing of enrolments and changes, maintenance of benefit records, provider reconciliations and payroll-related benefit updates.
- Employee Support: Act as the first point of contact for employee benefit enquiries, providing guidance on benefit plans, eligibility, enrolment processes and benefit options, supporting annual enrolment and life event changes, and escalating complex issues where appropriate.
- Compliance & Governance: Ensure benefits administration activities comply with UK & Ireland legislation including pension auto-enrolment and data protection requirements, supporting audits, maintaining confidentiality of employee information, and adhering to established procedures and controls.
- Vendor & Stakeholder Management: Liaise with benefits providers, brokers, payroll teams, HR colleagues and other stakeholders to resolve issues, support smooth service delivery, monitor provider performance, and assist with benefits communications and employee engagement activities.
- Reporting & Continuous Improvement: Prepare regular reports on benefits participation and administration metrics, identify opportunities to improve processes, data quality and employee experience, and support benefits projects, system implementations and annual renewals.
Your profile as Benefits Coordinator:
- Previous experience in HR administration, benefits administration, payroll administration, or a related role.
- Strong administrative, organisational and prioritisation skills, with the ability to manage multiple tasks and meet deadlines.
- Experience working with HRIS, benefits platforms and/or payroll systems.
- Proficient in using Microsoft 365 and other workplace technologies, with a willingness to learn and apply AI-enabled tools to improve productivity, process efficiency and employee service outcomes.
- Knowledge of UK employee benefits, pensions, auto-enrolment requirements, payroll processes and salary sacrifice arrangements; experience with flexible benefits platforms (ideally Mercer Darwin) and within a Shared Services or HR Operations environment is advantageous.
- Customer-focused approach with strong problem-solving skills and the ability to build effective working relationships.
- Excellent attention to detail and a strong focus on data accuracy, combined with a high level of confidentiality and integrity, strong analytical thinking, commercial awareness, and a commitment to continuous improvement.
- Strong verbal and written communication skills, with experience using collaboration tools such as Microsoft Teams.
Why you should choose ZF in Shirley:
- Competitive compensation
- Pension System
- 2x Life Assurance cover
- Health Cashplan
Be part of our ZF team as Benefits Coordinator and apply now!
Contact Anne Jügling +49 211 584 2099
Benefits Coordinator in Solihull employer: ZF Friedrichshafen
ZF Automotive UK Limited is an exceptional employer located in Shirley, offering a dynamic work culture that prioritises collaboration and employee engagement. As a Benefits Coordinator, you will enjoy competitive compensation, a robust pension system, and health cash plans, while also having the opportunity to develop your expertise in benefits administration within a supportive team environment. The company fosters continuous improvement and values strong stakeholder relationships, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Benefits Coordinator in Solihull
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at ZF Friedrichshafen!
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We think you need these skills to ace Benefits Coordinator in Solihull
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at ZF Friedrichshafen. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to ZF Friedrichshafen and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at ZF Friedrichshafen. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to ZF Friedrichshafen's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at ZF Friedrichshafen
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with ZF Friedrichshafen.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at ZF Friedrichshafen will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact ZF Friedrichshafen and how you would contribute to adapting HR strategies.
