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- Tasks: Support and enhance IT infrastructure in a dynamic manufacturing environment.
- Company: Join ZF, a leader in mobility solutions with a collaborative culture.
- Benefits: Competitive salary, pension, life assurance, and professional development opportunities.
- Other info: Inclusive work culture that values innovation and offers excellent career growth.
- Why this job: Make a real impact on IT systems while growing your skills in a global team.
- Qualifications: Experience in IT roles, understanding of networks, and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!
About the Team
The IT Infrastructure team supports a complex manufacturing environment across the UK and Spain, working closely with key stakeholders such as the Site Leadership Team, Plant Management, and HR. With around 20–25 colleagues, the team ensures the stability, security, and continuous improvement of site wide IT infrastructure, including networks, servers, end user devices, and production IT systems. Daily work combines operational IT support with infrastructure monitoring and light project management for upgrades and replacements. The role offers exposure beyond classic desktop support, providing an excellent opportunity to grow into infrastructure focused responsibilities within a collaborative, international team.
What you can look forward to as IT Infrastructure Analyst:
- 3rd Line Client Support: A global service desk or associated second line team is responsible for most client (PC) issues. When more detailed troubleshooting is required they are passed to the local analyst to conclude.
- Production Support: Maintain and oversee the manufacturing site's IT production infrastructure: shop floor PC clients, network infrastructure, manufacturing IT equipment.
- Infrastructure Management: Including servers, networks, databases, and hardware components to ensure optimal performance, uptime, and reliability.
- Global Team Membership: After successful training, the candidate will be eligible to join an (optional) global infrastructure team of their choosing to further their skills (e.g. Server, Network, Storage etc.).
- Troubleshooting and Support: Respond to technical issues, diagnose problems, and provide timely resolution to minimize downtime. Collaborate with on-site teams to address infrastructure-related concerns and offer effective solutions.
- Security and Compliance: Implement and enforce security protocols and best practices to safeguard sensitive manufacturing data, ensure compliance with industry standards, and protect against cybersecurity threats.
- Documentation: Maintain accurate and up-to-date documentation related to IT infrastructure configurations, processes, and troubleshooting procedures to ensure knowledge sharing and ease of access for the team.
- Continuous Improvement: Identify opportunities for enhancing IT infrastructure efficiency, performance, and cost-effectiveness. Propose and implement solutions to optimize workflows and streamline processes.
Your profile as IT Infrastructure Analyst:
- Desirable but not essential Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant certifications are a plus.
- Experience working in an IT hands-on role, preferably in a manufacturing or industrial setting.
- Understanding of IT systems, including servers, networks, hardware, and software applications.
- Proficiency in diagnosing and troubleshooting technical issues, with a structured problem-solving approach.
- Good knowledge of Microsoft Products (Windows, Office 365 etc.) and experience in VMWare Hypervisor/VSphere, Lan/VLAN configuration appreciated.
- Understanding of ITIL v3 preferred.
- Strong communication skills and the ability to collaborate effectively with cross-functional teams.
- Fluent English and confident verbal and written communication skills.
- UK Driving license.
Why you should choose ZF in Pontypool:
- Compensation up to £40, depending on experience and qualification.
- Pension System.
- 2x Life Assurance cover.
- Collaborative and inclusive work culture that values innovation and continuous improvement.
- Professional development opportunities to enhance technical skills and knowledge.
IT Infrastructure Analyst in Pontypool employer: ZF Friedrichshafen AG
Contact Detail:
ZF Friedrichshafen AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Analyst in Pontypool
✨Tip Number 1
Network like a pro! Reach out to current employees at ZF on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of IT infrastructure. Be ready to discuss how you can contribute to the team’s goals and improve processes.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled technical issues in the past, especially in a manufacturing or industrial setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in joining the ZF team.
We think you need these skills to ace IT Infrastructure Analyst in Pontypool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure Analyst role. Highlight relevant experience and skills that match the job description, like troubleshooting and infrastructure management. We want to see how you can make an impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits with our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Technical Skills: Don’t forget to mention your technical skills in your application. Whether it's your experience with Microsoft products or your understanding of networks, let us know what you bring to the table. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at ZF Friedrichshafen AG
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, especially servers, networks, and hardware. Be ready to discuss your hands-on experience in troubleshooting and support, as this role requires a solid understanding of these areas.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your structured problem-solving approach.
✨Emphasise Collaboration
Since the role involves working closely with cross-functional teams, be ready to talk about your communication skills and how you've successfully collaborated with others in previous roles. Mention any experience you have in a manufacturing or industrial setting to make your case stronger.
✨Be Ready for Security Questions
Given the importance of security and compliance in this role, prepare to discuss your understanding of security protocols and best practices. Think of examples where you've implemented or enforced security measures to protect sensitive data.