At a Glance
- Tasks: Support and enhance IT infrastructure in a dynamic manufacturing environment.
- Company: Join ZF, a leader in mobility innovation with a collaborative culture.
- Benefits: Competitive salary up to £40, pension, life assurance, and professional development.
- Other info: Inclusive work culture with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact on IT systems while growing your skills in a global team.
- Qualifications: Experience in IT roles, understanding of systems, and strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you’ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!
About the Team
The IT Infrastructure team supports a complex manufacturing environment across the UK and Spain, working closely with key stakeholders such as the Site Leadership Team, Plant Management, and HR. With around 20–25 colleagues, the team ensures the stability, security, and continuous improvement of site wide IT infrastructure, including networks, servers, end user devices, and production IT systems. Daily work combines operational IT support with infrastructure monitoring and light project management for upgrades and replacements. The role offers exposure beyond classic desktop support, providing an excellent opportunity to grow into infrastructure focused responsibilities within a collaborative, international team.
What you can look forward to as IT Infrastructure Analyst:
- 3rd Line Client Support: A global service desk or associated second line team is responsible for most client (PC) issues. When more detailed troubleshooting is required they are passed to the local analyst to conclude.
- Production Support: Maintain and oversee the manufacturing site's IT production infrastructure: shop floor PC clients, network infrastructure, manufacturing IT equipment.
- Infrastructure Management: Including servers, networks, databases, and hardware components to ensure optimal performance, uptime, and reliability.
- Global Team Membership: After successful training, the candidate will be eligible to join an (optional) global infrastructure team of their choosing to further their skills (e.g. Server, Network, Storage etc.).
- Troubleshooting and Support: Respond to technical issues, diagnose problems, and provide timely resolution to minimize downtime. Collaborate with on-site teams to address infrastructure-related concerns and offer effective solutions.
- Security and Compliance: Implement and enforce security protocols and best practices to safeguard sensitive manufacturing data, ensure compliance with industry standards, and protect against cybersecurity threats.
- Documentation: Maintain accurate and up-to-date documentation related to IT infrastructure configurations, processes, and troubleshooting procedures to ensure knowledge sharing and ease of access for the team.
- Continuous Improvement: Identify opportunities for enhancing IT infrastructure efficiency, performance, and cost-effectiveness. Propose and implement solutions to optimize workflows and streamline processes.
Your profile as IT Infrastructure Analyst:
- Desirable but not essential Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant certifications are a plus.
- Experience working in an IT hands-on role, preferably in a manufacturing or industrial setting.
- Understanding of IT systems, including servers, networks, hardware, and software applications.
- Proficiency in diagnosing and troubleshooting technical issues, with a structured problem-solving approach.
- Good knowledge of Microsoft Products (Windows, Office 365 etc.) and experience in VMWare Hypervisor/VSphere, Lan/VLAN configuration appreciated.
- Understanding of ITIL v3 preferred.
- Strong communication skills and the ability to collaborate effectively with cross-functional teams.
- Fluent English and confident verbal and written communication skills.
- UK Driving license.
Why you should choose ZF in Pontypool:
- Compensation up to £40, depending on experience and qualification.
- Pension System.
- 2x Life Assurance cover.
- Collaborative and inclusive work culture that values innovation and continuous improvement.
- Professional development opportunities to enhance technical skills and knowledge.
IT Infrastructure Analyst employer: ZF Friedrichshafen AG
ZF in Pontypool offers an exceptional work environment for IT Infrastructure Analysts, where collaboration and innovation are at the forefront of our inclusive culture. With competitive compensation, a robust pension system, and opportunities for professional development, employees are empowered to grow their technical skills while contributing to the future of mobility in a dynamic manufacturing setting. Join us to be part of a global team that values your contributions and supports your career journey.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at ZF or in the IT infrastructure field on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of IT systems. We want to show that we can troubleshoot like a champ and know our stuff when it comes to networks and servers.
✨Tip Number 3
Don’t forget to showcase our problem-solving skills! During interviews, share specific examples of how we’ve tackled technical issues in the past. This will help us stand out as a candidate who can handle the pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to highlight our relevant experience and skills directly related to the role.
We think you need these skills to ace IT Infrastructure Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Infrastructure Analyst role. Highlight relevant experience, especially in troubleshooting and support, and don’t forget to mention any certifications or skills that match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit for our team. Keep it concise but impactful!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing a structured problem-solving approach, so don’t hold back on sharing your success stories!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our amazing team in Pontypool!
How to prepare for a job interview at ZF Friedrichshafen AG
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, especially servers, networks, and hardware. Be ready to discuss your hands-on experience in troubleshooting and support, as this role requires a solid understanding of these areas.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your structured problem-solving approach.
✨Understand the Company Culture
Research ZF's values and work culture. They value collaboration and continuous improvement, so be prepared to discuss how you can contribute to these aspects within the IT Infrastructure team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about the types of projects you'll be involved in or how the team approaches continuous improvement. This shows your genuine interest and helps you assess if it's the right fit for you.
