At a Glance
- Tasks: Drive strategic client partnerships and manage programmatic advertising campaigns.
- Company: Join Zeta, a leader in digital advertising with a focus on innovation.
- Benefits: Enjoy excellent medical coverage, competitive salary, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and travel.
- Why this job: Make an impact in the fast-paced world of programmatic advertising and client success.
- Qualifications: 3+ years in programmatic advertising with strong analytical and communication skills.
The predicted salary is between 50000 - 65000 £ per year.
The Senior Client Success Manager - Programmatic drives Zeta’s strategic client and agency partnerships. In this dynamic role, you will ensure your portfolio of accounts consistently achieves campaign performance goals while partnering with the Client Success Director to accelerate account growth across highly targeted digital advertising programs.
Responsibilities:
- Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers.
- Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers.
- Lead weekly client status meetings while discussing campaign reporting, optimizations & insights.
- Collaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needs.
- Prepare and conduct high impact reporting presentations in collaboration with analytics team.
- Ensure exemplary customer satisfaction levels with every customer interaction.
Desired Skills and Experience:
- 3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning.
- Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs.
- Demonstrated ability to develop and cultivate relationships and work effectively at all levels of the decision process.
- Strong analytic skills, including high level of comfort with Excel.
- Passion for digital media and thorough knowledge of the programmatic advertising industry.
- Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly.
- Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance.
- Intelligent, outgoing individual with interpersonal skills and work ethic.
- Comprehensive experience with MS Office, particularly Excel and PowerPoint.
- Ability to travel as needed.
Benefits & Perks:
- Excellent medical, dental, and vision coverage.
EEO Statement: Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
Senior Client Success Manager - Programmatic employer: Zeta Global
Zeta is an exceptional employer that fosters a vibrant work culture in the heart of London, offering employees the chance to thrive in the fast-paced world of programmatic advertising. With a strong emphasis on professional growth, Zeta provides comprehensive benefits including excellent medical, dental, and vision coverage, ensuring that team members feel valued and supported. The collaborative environment encourages innovation and allows for meaningful contributions to client success, making it an ideal place for those looking to make a significant impact in their careers.
