We're recruiting a Quality Supervisor for an established food manufacturer. This role suits someone ambitious who wants to build the experience needed to step up into Quality Management. It's a hands-on role with plenty of day-to-day contact with the production team, supporting them on food safety and making sure standards stay high. Reporting to the Technical Manager, you'll lead the QA team, work across production, hygiene and technical, and get broad exposure to audits, lab management, root cause analysis and training. That's the groundwork for a future Quality Manager role.
The role:
Oversee daily quality audits of production records, including CCPs and QCPs, and spot-check production paperwork
Lead and guide the QA team, and work closely with production and hygiene teams so checks are completed accurately and on time
Deliver food safety training such as CCP and allergen awareness to production and QA staff, and keep training records up to date
Manage laboratory sampling (product, allergen and environmental), review results, and handle out-of-specification results through root cause analysis
Carry out metal detection verification, checkweigher checks and chiller/freezer temperature monitoring, and ensure the calibration programme is followed
Run internal audits, including glass and hard plastic, GMP and traceability exercises
Complete weekly shelf-life checks on raw materials, working with specification technologists on supplier extensions
Issue new recipes and QA standards to production, and raise internal concessions where appropriate
Support customer complaint investigations, and support the Technical Manager during external audits
What you'll bring:
At least one year's experience in a manufacturing environment
Level 2 Food Safety and HACCP as a minimum
An understanding of food safety legislation, GMP and third-party audit requirements
A hands-on approach and confidence working alongside production teams
The ability to train and coach staff and drive quality improvement
An organised, methodical approach, strong written and verbal communication, and good numeracy
Computer literacy and comfort with new systems
GCSE-level education; a degree in food science, nutrition or a related science is advantageous but not essential
Ambition to progress, and a drive to develop your leadership and technical skills toward a Quality Manager role
Desirable: an understanding of production proc...
QA Supervisor in West Bromwich employer: Zest
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