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- Tasks: Manage client relationships and ensure product quality across manufacturing partners.
- Company: Zest, a forward-thinking company focused on quality and client satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team that values communication and problem-solving skills.
- Why this job: Be the key technical contact and make a real impact in food safety and quality.
- Qualifications: Background in Food Science or Chemistry with experience in food manufacturing.
The predicted salary is between 35000 - 45000 £ per year.
This is a hybrid technical role combining quality ownership, technical account management, and end-to-end project delivery across multiple manufacturing partners. It sits across technical quality, client relationships, and project delivery, with responsibility for managing a portfolio of clients and protecting product integrity across external manufacturing sites. You'll be the main technical contact for your clients, ensuring products are released to specification, issues are resolved quickly and effectively, and technical standards are consistently maintained across all production sites.
What you'll be doing:
- Acting as the main technical contact for a portfolio of clients
- Managing product requirements, approvals, and positive release processes
- Leading investigations into quality or production issues and driving root cause resolution
- Supporting scale-up, reformulation, packaging, and co-packer transition projects
- Working closely with external manufacturers, suppliers, and testing labs
- Ensuring compliance with food safety, legal, and labelling requirements
- Maintaining clear, audit-ready technical documentation
What we're looking for:
- Background in Food Science, Chemistry, or similar
- Experience in food or drinks manufacturing (QA, technical, or NPD environment)
- Strong understanding of food safety and quality systems
- Confident managing multiple stakeholders and priorities
- Strong communication skills - able to simplify technical detail for clients
- Calm, structured problem-solving approach under pressure
Technical Account Manager in Colchester employer: Zest
Contact Detail:
Zest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in Colchester
✨Tip Number 1
Network like a pro! Reach out to people in the food science and manufacturing sectors. Use LinkedIn to connect with current Technical Account Managers or industry professionals. A friendly chat can lead to insider info about job openings or even referrals!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can confidently discuss food safety standards and quality systems. We recommend practising common interview questions related to problem-solving and stakeholder management to showcase your skills.
✨Tip Number 3
Showcase your communication skills! During interviews, simplify complex technical details as if you're explaining them to a client. This will demonstrate your ability to manage relationships effectively, which is key for a Technical Account Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Account Manager in Colchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Account Manager role. Highlight your background in Food Science or Chemistry, and any relevant experience in food or drinks manufacturing to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this hybrid role. Share specific examples of how you've managed client relationships or resolved quality issues in the past – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application showcases your ability to simplify technical details. Use clear and concise language to demonstrate how you can effectively engage with clients and stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and it helps us keep everything organised. Plus, we want to see your application as soon as possible!
How to prepare for a job interview at Zest
✨Know Your Technical Stuff
Brush up on your knowledge of food safety, quality systems, and the specific technical requirements related to the role. Be ready to discuss how you've applied this knowledge in previous roles, especially in food or drinks manufacturing.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled quality or production issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your calm, structured approach under pressure.
✨Communicate Clearly
Practice simplifying complex technical details into layman's terms. This is crucial as you'll need to explain product specifications and issues to clients who may not have a technical background. Role-play with a friend to get comfortable with this.
✨Understand Stakeholder Management
Think about your experience managing multiple stakeholders and priorities. Be prepared to discuss how you’ve successfully navigated these relationships and ensured that everyone is on the same page, especially when it comes to project delivery.