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For Companies At a Glance
- Tasks: Manage customer enquiries and support operations in a dynamic office environment.
- Company: Leading recycling and waste management firm based in Brentwood.
- Benefits: Competitive salary, 25 days holiday, pension plan, and professional growth opportunities.
- Why this job: Join a mission-driven company and make a positive impact on the environment.
- Qualifications: Excellent organisational and communication skills, with experience in busy office settings.
- Other info: Great opportunity for career advancement in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
A leading recycling and waste management firm based in Brentwood is seeking a Customer Service Executive to handle enquiries and support operations.
Key responsibilities include:
- Managing customer communications via Hubspot
- Processing orders
- Supporting the Finance department
Ideal candidates will possess excellent organizational and communication skills, along with experience in busy office environments.
Benefits include a competitive salary, 25 days holiday, and a pension plan, along with opportunities for professional growth.
Office-Based Customer Service Executive | Admin & Solutions Lead in Brentwood employer: Zest Recycle
Contact Detail:
Zest Recycle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office-Based Customer Service Executive | Admin & Solutions Lead in Brentwood
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves managing customer communications, it’s crucial to be clear and confident. Try role-playing with a friend or family member to get comfortable with potential questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Office-Based Customer Service Executive | Admin & Solutions Lead in Brentwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and communication skills, as these are key for the Customer Service Executive role. We want to see how your experience fits with our busy office environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about recycling and waste management, and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Relevant Experience: If you've worked with Hubspot or in customer service before, make sure to mention it! We love seeing candidates who have hands-on experience that aligns with what we do here at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Zest Recycle
✨Know Your Stuff
Before the interview, make sure you understand the recycling and waste management industry. Familiarise yourself with the company's values and services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since the role involves managing customer communications via Hubspot, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled customer enquiries in the past, showcasing your organisational skills and ability to thrive in a busy office environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you had to manage multiple tasks or resolve customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your experience.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or opportunities for professional growth. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
