At a Glance
- Tasks: Manage retailer relationships and ensure technical excellence in food supply chains.
- Company: Established food manufacturer with a focus on quality and innovation.
- Benefits: Competitive salary, career development opportunities, and potential travel.
- Other info: Join a growing team with a commitment to quality and sustainability.
- Why this job: Be the key technical contact and drive improvements in a dynamic industry.
- Qualifications: Experience in retail head office and strong stakeholder management skills required.
The predicted salary is between 40000 - 50000 € per year.
Due to growth and investment, a long-standing food manufacturer is looking for a Technical Account Manager. This is a customer-facing role responsible for delivering technical excellence across complex supply chains. You'll manage retailer relationships, oversee end-to-end product specifications, lead quality and compliance initiatives, and drive continuous improvement across suppliers and internal teams.
Key Responsibilities
- Act as the primary technical contact for customers
- Manage complaints, rejections, non-compliance and crisis situations
- Own product specifications and technical systems
- Drive supplier performance, compliance, ESG, and quality improvement plans
- Deliver KPIs and year-on-year improvement targets
- Support product launches, shelf-life validation and critical path activities
- Attend customer and supplier audits (UK and occasional overseas travel)
About You
- QCF Level 5-6 (or equivalent) in a relevant discipline
- 3-5 years' retail head office experience within technical/commercial functions
- Experience within short shelf-life food supply
- Strong stakeholder management and project delivery skills
- Confident, organised and commercially aware
- Full UK driving licence required.
Technical Account Manager employer: Zest Recruitment
As a long-standing food manufacturer, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and support for continuous learning, ensuring that our team members thrive in their roles. Located in a vibrant area, we provide a dynamic environment where you can make a meaningful impact while enjoying the benefits of working with a dedicated and passionate team.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the food industry and let them know you're on the hunt for a Technical Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and understanding of supply chains. Be ready to discuss how you've managed retailer relationships and driven quality improvements in past roles. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and expertise. Use our website to find roles that match your skills in managing product specifications and compliance initiatives. Tailor your approach to each company!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Technical Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience in managing retailer relationships and any relevant technical expertise that aligns with our needs.
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive supplier performance and deliver KPIs. Numbers and results can really make you stand out!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Mention your experience with short shelf-life food supply and how you’ve successfully managed compliance and quality initiatives in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Zest Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to food supply chains and product specifications. Be ready to discuss how you've managed compliance and quality initiatives in the past, as this will show your expertise and confidence in handling complex situations.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with retailers and suppliers. Highlight any specific challenges you faced and how you navigated them. This will demonstrate your ability to handle the customer-facing aspects of the role effectively.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle complaints or crisis situations. Think of real-life examples where you turned a negative situation into a positive outcome. This will showcase your problem-solving skills and your ability to stay calm under pressure.
✨Demonstrate Continuous Improvement Mindset
Talk about any initiatives you've led that resulted in performance improvements or compliance enhancements. Show that you're not just about maintaining standards but are also keen on driving change and innovation within the supply chain.
