At a Glance
- Tasks: Support daily club operations and deliver exceptional service to members.
- Company: Join Zest Leisure Group, a leading franchise in the Anytime Fitness network.
- Benefits: Competitive pay, free gym membership, and career progression opportunities.
- Other info: Flexible shifts and a vibrant work culture await you!
- Why this job: Be part of a dynamic team and make a real impact on member experiences.
- Qualifications: Passion for fitness and strong communication skills required.
The predicted salary is between 26500 - 30000 £ per year.
Zest Leisure Group is a privately owned company and one of the most successful franchise groups within the Anytime Fitness UK & Ireland network. Our journey began in 2015 with the opening of our first club in Tooting. Since then, we have expanded across London with clubs in Ladbroke Grove, Balham, Swiss Cottage, Wimbledon, and most recently Clapham Junction. We take great pride in delivering a high-quality environment and member experience, while creating a workplace where our people can thrive and develop. With exciting future expansion plans, there has never been a better time to join our growing business.
As Part Time Duty Manager, you will support the day-to-day running of the club while delivering exceptional service to members and supporting membership growth. You will play an important role in maintaining high operational standards and creating a welcoming environment within the club.
Key Responsibilities- Generate leads through outreach, inreach, corporate partnerships, and local marketing activity
- Conduct prospect call drives and follow-up activity
- Book tours and appointments with prospective members
- Tour, engage, and sign up new members
- Effectively use membership management software (ClubWise)
- Support daily operational and cleaning tasks within the club
- Handle member queries, feedback, and complaints professionally
- Deliver exceptional customer service throughout the member journey
- Maintain high operational and presentation standards
- Professional and highly motivated individual
- Excellent communication and interpersonal skills
- Sales-driven with a passion for achieving targets
- Strong organisational and problem-solving abilities
- High energy and resilience
- Flexible and able to multitask effectively
- Passion for fitness, health, and customer service
- Strong team player with a proactive attitude
This is a part-time position with flexible shift patterns, including mornings, evenings, and weekends, as required within the leisure industry.
The Benefits- Industry-leading pay
- Complimentary gym membership
- Loyalty holiday scheme
- High-quality training and development
- Genuine career progression opportunities within a growing business
- Accredited learning and development programme
- Company pension
- 24/7 Employee Assistance Programme
- Cycle to work scheme and insurance benefits
- Early access to earned pay
- Reward and recognition programme
- Staff social events
- Company referral programme
- Additional incentives and benefits
- GCSE or equivalent (preferred)
- Fitness industry experience: 1 year (required)
In person. London based clubs, zones 1-3.
Part Time Duty Manager employer: Zest Leisure Group
Zest Leisure Group is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the dynamic fitness industry. With competitive pay, complimentary gym membership, and a commitment to career progression, our London-based clubs provide a supportive environment where team members can thrive while delivering outstanding service to our valued members. Join us as we expand and create meaningful opportunities in a rewarding workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Duty Manager
✨Join Local Fitness Communities
Get involved in local fitness groups or clubs. Join classes, workshops, or events where personal trainers gather—this is your chance to showcase your skills and passion. Plus, networking with fellow fitness enthusiasts can lead you to part-time roles or insider info on openings!
✨Offer Free Workshops
Consider hosting free fitness workshops or classes in your area. Not only does this build your reputation, but it also showcases your expertise to potential clients and hiring managers. You might just catch the eye of someone from Zest Leisure Group looking for trainers!
✨Utilise Social Media Wisely
Leverage platforms like Instagram and Facebook to post workout tips, transformations, and client testimonials. Create a professional presence that highlights your personal training style, and don’t shy away from tagging local gyms or fitness brands that might be hiring part-time trainers!
✨Apply Directly to Gyms
Don’t just rely on job boards! Head to local gyms and fitness centres and ask if they're looking for part-time trainers. A personal visit can make you stand out, plus you might get a chance to demonstrate your skills right then and there. And remember, check out the careers page on Zest Leisure Group's website too!
We think you need these skills to ace Part Time Duty Manager
Some tips for your application 🫡
Show off your qualifications:Make sure to highlight your fitness qualifications and certifications prominently on your CV. If you’ve got any relevant courses or specialisations like nutrition or fitness classes, shout about them! It gives us a quick insight into your expertise in personal training.
Bring your personality to your cover letter:We’re looking for someone who not only knows their stuff but can also connect with clients. Use your cover letter to showcase your passion for fitness and how you can motivate others. Share a brief story or experience that demonstrates your coaching style – this is your chance to let your personality shine!
Tailor your experience to the role:When detailing your experience, focus on roles where you've helped others reach their fitness goals. Mention any part-time work or volunteer roles in fitness that show your ability to coach and support clients. This lets us see how you will relate to our clients at Zest Leisure Group.
Keep it concise but impactful:As it's part-time, we know time is of the essence! Keep your CV and cover letter concise while ensuring they pack a punch. Use bullet points for easy reading and focus on key achievements in your previous roles. It makes it easier for us to see the value you can bring to Zest Leisure Group!
How to prepare for a job interview at Zest Leisure Group
✨Showcase Your Coaching Skills
Since you’re applying for a part-time role in fitness and personal training, be prepared to demonstrate your coaching abilities. This might involve a practical assessment where they'll ask you to conduct a mini training session or walk them through a workout, so brush up on your cues and motivational techniques!
✨Know Your Fitness Tech
Be ready to discuss the fitness technology and tools you're familiar with, like apps for tracking workouts or nutrition. Many clients now look for trainers who can integrate tech into their training, so mentioning tools or platforms you’ve used can show you’re up-to-date with current trends in the fitness industry.
✨Highlight Your Availability and Flexibility
As a part-time trainer, your availability is key. Be clear about your schedule and show you're adaptable to clients' needs. Highlight any previous experience working with varied client schedules, which is often crucial in this role, as people might want sessions early mornings or late evenings.
✨Share Your Success Stories
Prepare to discuss specific examples of your past clients' successes. Whether it's helping someone achieve their weight loss goals or improving their strength, having concrete stories will help illustrate your impact. Bring along any testimonials or results, if you have them, to make your case even stronger when chatting with Zest Leisure Group.
