At a Glance
- Tasks: Support club success through exceptional service, sales, and team leadership.
- Company: Join Zest Leisure Group, a thriving franchise in the Anytime Fitness network.
- Benefits: Competitive salary, gym membership, bonuses, and career progression opportunities.
- Other info: Dynamic work environment with flexible shifts and exciting team events.
- Why this job: Be part of a growing business and make a real impact in the fitness community.
- Qualifications: Sales-driven with strong leadership skills and a passion for fitness.
The predicted salary is between 42000 - 48500 £ per year.
Zest Leisure Group is a privately owned company and one of the most successful franchise groups within the Anytime Fitness UK & Ireland network. Our journey began in 2015 with the opening of our first club in Tooting. Since then, we have expanded across London with clubs in Ladbroke Grove, Balham, Swiss Cottage, Wimbledon, and most recently Clapham Junction. We take great pride in delivering a high-quality environment and member experience, while creating a workplace where our people can thrive and develop. With exciting future expansion plans, there has never been a better time to join our growing business. We are now looking for an ambitious, energetic, and service-driven Assistant General Manager to join our team.
THE ROLE
As Assistant General Manager, you will support the ongoing success of the club through exceptional customer service, operational excellence, strong sales performance, and effective team leadership. You will play a key role in creating a welcoming environment for members while supporting the day-to-day operations and commercial performance of the club.
KEY RESPONSIBILITIES
- Support the ongoing growth and success of the club
- Drive membership sales and retention activity
- Deliver exceptional service throughout the member journey
- Support the day-to-day operational management of the club
- Support the fitness function, including personal trainers and group exercise instructors
- Lead by example with professionalism and integrity
- Coach, support, and develop team members
- Support marketing campaigns, outreach activity, and club promotions
- Ensure operational standards and health & safety procedures are maintained
- Support member engagement, feedback management, and complaint resolution
WHAT WE’RE LOOKING FOR
- Professional and highly motivated individual
- Excellent communication and interpersonal skills
- Sales-driven with a passion for exceeding targets
- Strong leadership and people management skills
- Strong business awareness and problem-solving skills
- High energy, resilience, and adaptability
- Flexible and able to multitask effectively
- Passion for fitness, health, and customer service
- Strong team player with a proactive attitude
YOUR COMMITMENT
This is a full-time position working 5 days per week. Shift patterns include mornings, evenings, and some weekends, as standard within the leisure industry.
THE BENEFITS
- Industry-leading pay and generous bonus scheme
- Complimentary gym membership
- Loyalty holiday scheme
- High-quality training and development
- Genuine career progression opportunities within a growing business
- Accredited learning and development programme
- Company pension
- 24/7 Employee Assistance Programme
- Cycle to work scheme and insurance benefits
- Early access to earned pay
- Reward and recognition programme
- Staff social events
- Company referral programme
- Additional incentives and benefits
EXPERIENCE & EDUCATION
- GCSE or equivalent (preferred)
- Fitness industry experience: 3 years (preferred)
WORK LOCATION
In person
Assistant General Manager in London employer: Zest Leisure Group
Zest Leisure Group is an exceptional employer that prioritises the growth and development of its team members while fostering a vibrant and supportive work culture. With industry-leading pay, generous bonuses, and a commitment to employee well-being through initiatives like complimentary gym memberships and a robust training programme, this is an ideal environment for those passionate about fitness and customer service. As we continue to expand across London, joining our team as an Assistant General Manager offers not only a rewarding career path but also the chance to be part of a dynamic and ambitious company dedicated to delivering outstanding member experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in London
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Zest Leisure Group.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Zest Leisure Group is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Zest Leisure Group, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Zest Leisure Group
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Zest Leisure Group.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Zest Leisure Group.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Zest Leisure Group's Clientele
Since it's a full-time gig, understanding the specific clientele Zest Leisure Group caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
