At a Glance
- Tasks: Manage key customer accounts and drive sales growth in the premium food sector.
- Company: Established business known for high-quality food products and a collaborative culture.
- Benefits: Competitive salary, bonus opportunities, company car, and ongoing training.
- Other info: Great staff retention due to diverse work and high-quality products.
- Why this job: Join a growing company with exciting products and ambitious future plans.
- Qualifications: Experience in national account management within the food industry is essential.
The predicted salary is between 40000 - 50000 £ per year.
A truly fabulous opportunity to join a well-established and growing business operating within the premium food, gifting and retail sectors - a great company with great products!
The business is a leading supplier and manufacturer of high-quality food products and confectionery, supplying a diverse customer base across the UK. With an extensive portfolio of year-round and seasonal products, they work closely with independent retailers, garden centres, online retailers, wholesalers and major retail groups.
Owing to continued growth, they are looking to recruit an experienced National Account Manager to develop and manage key customer relationships across a varied and exciting customer portfolio. As National Account Manager, you will be responsible for managing and growing a portfolio of key accounts whilst identifying opportunities to drive sales and strengthen long-term customer partnerships.
Working closely with internal teams across sales, marketing, operations and product development, you will play a key role in delivering growth and ensuring exceptional customer service.
Key Responsibilities- Manage and develop relationships with key customer accounts
- Identify opportunities to increase sales, distribution and profitability
- Lead commercial discussions, negotiations and annual account reviews
- Deliver account plans and sales strategies aligned to business objectives
- Introduce new products, seasonal ranges and promotional opportunities
- Monitor market trends, customer activity and competitor performance
- Work collaboratively with internal stakeholders to ensure successful account delivery
- Forecast sales performance and maintain accurate account records
- Attend customer meetings, trade events and exhibitions as required
You will demonstrate:
- Previous experience in a National Account Manager role in the food industry.
- Strong commercial awareness and negotiation skills
- Experience managing retail, wholesale or distributor accounts
- Excellent relationship-building and communication skills
- A proactive and self-motivated approach
- Strong planning, organisational and analytical abilities
- The ability to influence stakeholders both internally and externally
Experience working with garden centres, gifting, food, confectionery, private label, wholesale or retail customers would be highly advantageous.
What's on Offer?- Competitive salary package
- Bonus opportunity
- Company car
- Ongoing training and development
- The opportunity to work with an exciting portfolio of premium products
- A growing business with ambitious plans for the future
This is a superb opportunity to join a great business, which boasts good staff retention because of the variety of the work and the high quality of the products.
ONLINE KEY ACCOUNT MANAGER employer: Zest Food Jobs
Join a dynamic and growing company in the premium food and gifting sector, where you will enjoy a competitive salary package, bonus opportunities, and a company car. Our supportive work culture fosters employee growth through ongoing training and development, while our commitment to high-quality products ensures that you will be proud to represent our brand. Located just an hour south of Leicestershire, this role offers the chance to build meaningful relationships with key accounts in a vibrant and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land ONLINE KEY ACCOUNT MANAGER
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Zest Food Jobs, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Zest Food Jobs!
We think you need these skills to ace ONLINE KEY ACCOUNT MANAGER
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Zest Food Jobs, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Zest Food Jobs and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Zest Food Jobs that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Zest Food Jobs
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
