At a Glance
- Tasks: Support and improve our cloud platform for electric vehicle charging solutions.
- Company: Join a forward-thinking company leading the zero carbon transition.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Dynamic team environment focused on innovation and sustainability.
- Why this job: Make a real difference in the EV industry while developing your tech skills.
- Qualifications: Experience with cloud platforms and strong problem-solving abilities.
The predicted salary is between 35000 - 45000 £ per year.
Our aim is to become a market leader in the provision of Electric Vehicle charging solutions to Local Authorities and Businesses as part of our strategy to lead the transition to zero carbon. The goal is to undertake an ambitious electric vehicle charging installation programme, deploying high volume and quality EV installations across the nation. Our aim is to make the world a better place, one charge point at a time.
As a Cloud Support Engineer, you will help establish and run the operational processes that keep our cloud platform stable, secure, and well-managed day-to-day. This is a hands-on role combining support and platform improvement, including managing alerts, incidents, and tickets while enhancing monitoring, alerting, and observability (e.g. AWS, Grafana).
You will be expected to create and improve processes, produce clear documentation, and work independently with strong organisation and attention to detail. You will also contribute small but meaningful technical improvements and confidently communicate ideas across technical and non-technical teams.
Cloud Support Engineer employer: Zest Eco
As a Cloud Support Engineer with us, you'll be part of a forward-thinking team dedicated to revolutionising the electric vehicle charging landscape. We pride ourselves on fostering a collaborative work culture that values innovation and personal growth, offering ample opportunities for professional development in a rapidly evolving industry. Located at the heart of our operations, you will enjoy a dynamic environment where your contributions directly impact our mission to create a sustainable future, all while benefiting from competitive remuneration and a commitment to work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects related to cloud support and EV technology. This gives you a chance to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to cloud platforms like AWS. Practice explaining your thought process clearly, as communication is key when working with both technical and non-technical teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our mission to lead the transition to zero carbon.
We think you need these skills to ace Cloud Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Cloud Support Engineer role. Highlight your experience with cloud platforms, incident management, and any relevant technical improvements you've made.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about electric vehicle charging solutions and how you can contribute to our mission. Be sure to mention your ability to communicate effectively with both technical and non-technical teams.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love seeing candidates who can think on their feet and come up with innovative solutions to keep cloud platforms running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and ensure it reaches the right people!
How to prepare for a job interview at Zest Eco
✨Know Your Cloud Stuff
Make sure you brush up on your cloud knowledge, especially around AWS and monitoring tools like Grafana. Be ready to discuss how you've used these technologies in past roles or projects, as this will show your hands-on experience and technical prowess.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled incidents or alerts in previous positions. Think about the processes you created or improved and be ready to explain your thought process. This will demonstrate your ability to manage day-to-day operations effectively.
✨Communicate Clearly
Since you'll be working with both technical and non-technical teams, practice explaining complex concepts in simple terms. During the interview, focus on clarity and confidence in your communication to show that you can bridge the gap between different audiences.
✨Attention to Detail is Key
Highlight your organisational skills and attention to detail by discussing how you document processes or manage tickets. Bring examples of documentation you've created or improvements you've made to existing processes to illustrate your commitment to quality and thoroughness.
