At a Glance
- Tasks: Deliver outstanding customer experiences and support through phone, email, and live chat.
- Company: Zest Car Rental, an award-winning holiday car hire specialist.
- Benefits: Competitive salary, bonus, 33 days holiday, and wellness support.
- Other info: Enjoy regular company events and excellent career growth opportunities.
- Why this job: Join a team that values customers and makes a real difference in their journeys.
- Qualifications: Customer service experience and a positive attitude towards helping others.
The predicted salary is between 25000 - 35000 £ per year.
Zest Car Rental is an award-winning holiday car hire specialist, known for putting customers first. We pride ourselves on delivering outstanding service every step of the way. We’re looking for a Customer Happiness Executive to help deliver brilliant experiences before, during, and after our customers’ trips.
You’ll handle bookings, solve problems, and make sure every customer feels supported and valued.
- Supporting customers via phone, email & live chat
- Building rapport and spotting opportunities to add value
- Customer service experience (office/contact centre)
- Positive attitude with a passion for helping people
Competitive salary + discretionary bonus
- ~33 days holiday (incl. bank holidays)~
- Pension with enhanced contributions
- ~Retail discounts, gym membership & wellbeing support~
- ~24/7 GP service + Employee Assistance Programme~
- Regular company events
40 hours per week on a shift basis: Mon–Fri 8am–7pm | Sat & BH 8am–5pm | Sun 10am–4pm
If you love helping people and want to be part of a company that truly puts customers first, we’d love to hear from you.
- Company events
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- Store discount
Customer Service Manager / Customer Experience in Norfolk employer: Zest Car Rental
Zest Car Rental is an exceptional employer that prioritises customer satisfaction and employee wellbeing. With a competitive salary, generous holiday allowance, and a range of benefits including retail discounts and a health & wellbeing programme, we foster a supportive work culture where employees can thrive. Join us in delivering outstanding service while enjoying opportunities for personal growth and participating in regular company events in a vibrant team environment.
