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For Companies At a Glance
- Tasks: Lead a small team and ensure smooth store operations while delivering exceptional customer service.
- Company: Join one of London's most unique eyewear brands known for its stylish, handmade eyewear.
- Benefits: Enjoy complimentary spectacles, generous discounts, and a cycle to work scheme among other perks.
- Why this job: Be part of a creative environment that values design, detail, and personal development.
- Qualifications: Previous management experience in an optical setting is essential; passion for customer service is a must.
- Other info: Full-time role with flexible hours, including weekends and late shifts.
The predicted salary is between 36300 - 41700 £ per year.
Optical Store Manager – Kings Cross, Central London
Full Time | £40,341 + Benefits | Independent Eyewear Brand
One of London\’s most exciting and unique eyewear brands is looking for a full-time Optical Store Manager to lead their Kings Cross store in Central London.
With several beautifully designed stores across Central London, the brand blends traditional frame craft with modern techniques, offering handmade eyewear and a memorable retail experience.The Kings Cross location sits in a striking space that reflects the area\’s industrial heritage, with original brickwork, steel beams and polished concrete floors.
You\’ll be managing a small team of three, supported by an Assistant Manager, and will be central to delivering the quality, service and style the brand is known for.
The Role
- Ensure the smooth day-to-day running of the store
- Oversee all dispensing activities and support clinical excellence
- Work closely with the in-store optometrist, assistant manager and wider retail team to deliver exceptional customer service
- Take ownership of operational and commercial performance, identifying areas for improvement
- Support ongoing recruitment, onboarding and team development
- Collaborate with external glazing partners, ensuring precise and high-quality lens selection and fitting
- Maintain and protect stock, assets and operational procedures
- Act as a brand ambassador, representing the company\’s values in-store and beyond
- Deliver regular training and help create engaging development plans for your team
Requirements
- Previous experience managing within an optical or eyewear setting
- A background in independent or boutique practice is ideal
- Strong commercial awareness and people management skills
- Passion for detail, design, and customer service
- Confident communicator across all channels
- Self-motivated and able to work independently
Salary & Benefits
- Salary: £40,341
- Contract: Permanent, full-time (40 hours per week)
- Complimentary spectacles, eye examinations, and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Life assurance
- Subscription to Champion Health
- Unlimited access to You Can Now Business Skills Training
- Enhanced pension and parental leave
- Regular team events
- Ongoing development and career progression
Store Opening Hours
Monday – Saturday: 10:30am – 7:00pm
Sunday: 12:00pm – 6:00pm
This is a full-time role, working 5 days a week including weekends and late shifts on a rota basis.
To apply for this role, please send a copy of your CV or call 0114 238 1726 for more information.
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Optical Store Manager - Kings Cross, Central London employer: Zest Business Group
Contact Detail:
Zest Business Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Store Manager - Kings Cross, Central London
✨Tip Number 1
Familiarise yourself with the brand's unique selling points and values. Understanding their blend of traditional craftsmanship and modern techniques will help you articulate how your experience aligns with their vision during any discussions.
✨Tip Number 2
Network within the optical industry, especially with professionals who have experience in independent or boutique practices. This can provide you with valuable insights and potentially a referral that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in previous roles. Highlighting your people management skills and ability to deliver exceptional customer service will be crucial in demonstrating your fit for this position.
✨Tip Number 4
Showcase your passion for eyewear and design by staying updated on current trends in the optical industry. Being able to discuss recent innovations or styles can set you apart as a candidate who truly cares about the field.
We think you need these skills to ace Optical Store Manager - Kings Cross, Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing optical or eyewear settings. Emphasise your leadership skills and any previous roles that demonstrate your ability to oversee a team and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and design. Mention specific experiences that align with the job description, such as managing a team or improving operational performance, to make a strong case for why you're the right fit.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as commercial awareness, people management, and communication abilities. Use examples from your past work to illustrate how you've successfully applied these skills.
Show Enthusiasm for the Brand: Demonstrate your knowledge of the brand and its values in your application. Explain why you want to work for this independent eyewear brand and how you can contribute to its unique retail experience.
How to prepare for a job interview at Zest Business Group
✨Showcase Your Leadership Skills
As an Optical Store Manager, you'll be leading a small team. Be prepared to discuss your previous management experiences and how you've successfully motivated and developed your team in the past.
✨Demonstrate Your Passion for Eyewear
This brand values detail and design. Make sure to express your enthusiasm for eyewear and share any relevant experiences that highlight your knowledge of optical products and customer service.
✨Prepare for Scenario-Based Questions
Expect questions about handling difficult customer situations or managing team dynamics. Think of specific examples from your past roles that demonstrate your problem-solving skills and ability to maintain high service standards.
✨Research the Brand's Values
Understanding the company's ethos is crucial. Familiarise yourself with their unique approach to eyewear and retail experience, and be ready to explain how you can embody and promote these values in your role.
