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For Companies At a Glance
- Tasks: Provide technical support and solve complex queries related to lenses and glazing.
- Company: Leading optical service provider in Milton Keynes with a focus on customer satisfaction.
- Benefits: Salary up to £29,000, bonuses, training, and career development opportunities.
- Why this job: Join a dynamic team and make a difference in the optical industry.
- Qualifications: Experience in glazing or optical lab preferred, strong problem-solving skills.
- Other info: Great opportunity for growth in a supportive environment.
The predicted salary is between 17400 - 34800 £ per year.
A leading optical service provider in Milton Keynes is looking for an Optical Customer Technical Support Advisor. This role caters to those with a glazing or optical lab background, aiming to provide technical support and solve complex queries.
Responsibilities include:
- Assisting customers with orders
- Troubleshooting issues with lenses
The position offers a salary up to £29,000 plus bonuses and comprehensive benefits including training and career development opportunities.
Optical Technical Support Specialist – Lenses & Glazing in Milton Keynes employer: Zest Business Group
Contact Detail:
Zest Business Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Technical Support Specialist – Lenses & Glazing in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to folks in the optical industry, especially those who work in technical support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge of lenses and glazing. We want you to feel confident when discussing complex queries, so practice explaining common issues and solutions.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to handle customer queries effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Optical Technical Support Specialist – Lenses & Glazing in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in glazing or optical labs. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing technical support in the optical field. Let us know what excites you about this opportunity and how you can contribute to our team.
Showcase Problem-Solving Skills: Since the role involves troubleshooting complex queries, make sure to include examples of how you've successfully resolved issues in the past. We love seeing candidates who can think on their feet and provide solutions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Zest Business Group
✨Know Your Stuff
Make sure you brush up on your knowledge of lenses and glazing. Familiarise yourself with common issues customers face and how to troubleshoot them. This will show that you're not just interested in the role, but that you have the expertise to back it up.
✨Practice Makes Perfect
Run through some common interview questions related to technical support and customer service. Think about how you would handle specific scenarios, especially those involving complex queries. Practising your responses can help you feel more confident during the actual interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss past experiences where you've successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to think critically and provide effective solutions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or the types of challenges you might face in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
