At a Glance
- Tasks: Lead and develop a dynamic team while ensuring exceptional customer service.
- Company: Premium opticians with a strong reputation for quality and care.
- Benefits: Salary up to £36,000, bonus scheme, 35 holidays, and ongoing development.
- Other info: Join a supportive team focused on growth and high performance.
- Why this job: Make a real impact in a hands-on leadership role in a vibrant London location.
- Qualifications: Previous management experience in optics and a passion for customer service.
The predicted salary is between 25000 - 31200 £ per year.
Location: Prominent Central London Location
Salary: Up to £36,000 DOE + Excellent Benefits
About the Opportunity
Zest Optical are currently working alongside a premium opticians to recruit an Optical Practice Manager for one of their prominent London locations. This is an opportunity for an ambitious leader who enjoys being on the shop floor, developing people and driving performance. We’re not looking for somebody who simply manages rotas and paperwork. We’re looking for somebody who leads by example. Somebody who naturally sets high standards, supports their team to grow and understands that exceptional customer service and strong commercial performance go hand in hand.
About the Business
This is a modern optical and hearing care business with a strong reputation for combining advanced clinical services, premium products and excellent customer service. The focus is on delivering a seamless patient journey whilst creating a positive, commercially successful environment where both patients and colleagues feel valued. As Practice Manager, you'll have the autonomy to influence the culture, performance and ongoing success of your store.
The Role
You’ll lead a smaller team, remaining hands-on in the day-to-day operation of the practice whilst setting the standards others follow. Responsibilities will include:
- Leading, motivating and developing the team
- Setting the standard for customer service through your own example
- Driving sales performance whilst maintaining an exceptional patient experience
- Coaching colleagues to maximise confidence, product knowledge and commercial awareness
- Monitoring key performance indicators and identifying opportunities for improvement
- Managing the day-to-day operation of the practice
- Creating a positive, collaborative and accountable team culture
- Ensuring consistently high operational standards throughout the business
About You
We’re looking for a manager who enjoys developing people just as much as achieving results. The successful candidate will:
- Have previous management or leadership experience within optics
- Lead from the front and enjoy being hands-on
- Be passionate about delivering exceptional customer service
- Understand how outstanding service drives commercial success
- Be confident coaching and developing individuals
- Have strong organisational and communication skills
- Bring energy, enthusiasm and accountability to the team
- Take ownership and continually look for opportunities to improve performance
This opportunity would suit somebody who enjoys building high-performing teams, creating a positive culture and helping people achieve their potential.
What’s On Offer
- Salary up to £36,000 depending on experience
- Lucrative bonus scheme
- 35 holidays
- Opportunity to lead a prominent London location
- Join a successful and growing healthcare business
- Ongoing leadership and professional development
- Supportive senior management team
How to Apply
To avoid missing out on this Practice Manager opportunity in London, please click the 'Apply' link or contact Kieran Lindley via WhatsApp for more information.
Practice Manager (Opticians) in London employer: Zest Business Group
As an Optical Practice Manager at our leading independent eyewear brand in the heart of Edinburgh's Old Town, you'll thrive in a dynamic and supportive work environment that values your leadership and operational skills. We offer competitive benefits including complimentary spectacles, flexible holiday options, and a cycle to work scheme, all while fostering a culture of growth and accountability within a small, dedicated team. Join us to make a meaningful impact on both customer experience and team development in a role that empowers you to shape the future of eyewear retail.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager (Opticians) in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Zest Business Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Zest Business Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Zest Business Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Manager (Opticians) in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Zest Business Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Zest Business Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Zest Business Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Zest Business Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Zest Business Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Zest Business Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
