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For Companies At a Glance
- Tasks: Support customers with eyewear needs via email, phone, and chat.
- Company: Join a leading online retailer of luxury sunglasses and prescription eyewear.
- Benefits: Enjoy 26 days holiday, GOC fees paid, and staff discounts.
- Why this job: Make a real impact in a modern, hybrid role with flexible working options.
- Qualifications: GOC-registered Dispensing Optician or close to qualifying with retail experience.
- Other info: Work just 1 in 4 Saturdays and enjoy a supportive team environment.
The predicted salary is between 30000 - 33000 £ per year.
Location: Bury, Greater Manchester
Salary: £30,000 to £33,000 + Bonus
Job Type: Permanent - Full-time or Part-time (30-37.5 hours per week)
Zest Optical are working with a leading online retailer of luxury sunglasses and prescription eyewear to recruit a Dispensing Optician based at their head office in Bury. This is a fantastic opportunity to use your optical knowledge in a modern, hybrid role that combines dispensing, training, and customer support.
Key Responsibilities
- Support prescription customers via email, phone, and online chat
- Recommend the right eyewear products for complex prescriptions
- Train and support the wider customer service team
- Help improve prescription processes and website accuracy
- Assist in growing the prescription range and related services
Requirements
- GOC-registered Dispensing Optician (or close to qualifying)
- Experience in optical retail or clinical dispensing
- Strong communication and admin skills
- Passion for premium eyewear and customer care
- Confident using digital tools and systems
What's On Offer
- Salary: £30,000 to £33,000 + bonus
- Hours: 4 or 5 days/week (30-37.5 hrs)
- Weekends: Just 1 in 4 Saturdays (9am-2pm) - can be worked from home
- Hybrid Working: Office-based in Bury with remote flexibility after onboarding
- Benefits: 26 days holiday + bank holidays, GOC fees paid, staff discount
If you're a qualified Dispensing Optician looking for something different, this is a great opportunity to join a growing online business and make a real impact. Apply now or contact Kieran Lindley at Zest Optical for more information.
Dispensing Optician - Optical Jobs - Bury - £30,000 to £33,000 employer: Zest Business Group
Contact Detail:
Zest Business Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispensing Optician - Optical Jobs - Bury - £30,000 to £33,000
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about luxury sunglasses and prescription eyewear will help you stand out during interviews and discussions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since the role involves supporting customers via various channels, being articulate and confident will be key to impressing the hiring team.
✨Tip Number 3
Network with other professionals in the optical field. Engaging with fellow Dispensing Opticians or joining relevant online forums can provide insights and potentially lead to referrals for the position.
✨Tip Number 4
Showcase your adaptability and willingness to learn new digital tools. Since the job requires using various systems, demonstrating your tech-savviness can give you an edge over other candidates.
We think you need these skills to ace Dispensing Optician - Optical Jobs - Bury - £30,000 to £33,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Dispensing Optician. Focus on relevant skills such as customer service, optical knowledge, and any training or support roles you've undertaken.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for premium eyewear and customer care. Mention specific experiences that demonstrate your ability to recommend products and improve processes.
Highlight Relevant Qualifications: Clearly state your GOC registration status and any other relevant qualifications. If you're close to qualifying, mention this and express your eagerness to contribute to the team.
Showcase Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've effectively communicated with customers or trained others in previous positions.
How to prepare for a job interview at Zest Business Group
✨Showcase Your Optical Knowledge
Make sure to brush up on your optical knowledge before the interview. Be prepared to discuss complex prescriptions and how you would recommend eyewear products to customers. This will demonstrate your expertise and passion for the field.
✨Highlight Your Communication Skills
Since the role involves supporting customers via email, phone, and online chat, it's crucial to showcase your strong communication skills. Prepare examples of how you've effectively communicated with customers in the past, especially in challenging situations.
✨Familiarise Yourself with Digital Tools
As the position requires confidence in using digital tools and systems, take some time to familiarise yourself with common optical software or customer service platforms. Mention any relevant experience during the interview to show you're ready for the hybrid role.
✨Express Your Passion for Customer Care
This role is all about providing excellent customer care, so be sure to express your passion for helping others. Share stories that highlight your commitment to customer satisfaction and how you’ve gone above and beyond in previous roles.
