Technical Administrator

We are looking for a highly organised Technical Administrator to support the day-to-day coordination of key quality and compliance activities across the Humdinger Heckington nut snacking factory. This role plays a vital part in ensuring KPI tracking and trending is maintained, while supporting administrative processes including internal and external audits, document control, pest control and customer complaints. You’ll be responsible for keeping systems accurate, up to date and audit-ready, while providing essential support across a range of technical and operational activities.

Position type: Full time, Permanent

Hours: 37.5

Shift Pattern: Monday - Friday, 08:30 - 16:30

Pay range: £25,000 - £26,500

Breaks: 30 minutes

Closing Date: 19/06/2026

Responsibilities:

• Maintain and update sampling & swabbing schedules (micro, environmental, allergen, hand and water), ensuring all records are accurately logged, results are tracked, and follow-up actions are completed.
• Coordinate traceability exercises and mock recalls, collating data and communicating outcomes to relevant teams.
• Maintain calibration records and documentation, ensuring equipment is in date and arranging servicing, replacements or loan equipment where required.
• Support internal audits by scheduling quality management system audits, carry out audits, issuing documentation, recording non-conformances, and monitoring completion of corrective actions.
• Prepare quality documentation such as CoCs/CoAs and support administrative aspects of finished product release.
• Maintain pest control records, arrange site visits, and track completion of actions raised.
• Update and maintain quality management system documentation, weekly/monthly KPI reports, and site records, ensuring all documents are current and correctly distributed.
• Support customer complaint and incident processes by gathering traceability data, assisting with investigations, and preparing reports for review.
• Raise and approve purchase orders.

Qualifications:

Essential:

• Experience within an administrative role in a fast moving consumer goods/manufacturing environment.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and report writing.
• Ability to work independently and as part of a team under pressure.
• Confident communicator with the ability to engage across all levels.
• Strong organisational and administrative skills with attention to detail.
• Understanding of food safety and health & safety requirements.
• Ability to analyse data, identify trends, and support continuous improvement.

Desirable:

• Trained to Food Hygiene Level 2.
• HACCP level 3 minimum.

Rewards Benefits:

• 25 days + bank holidays, holiday entitlement.
• 4% employer and 5 % employee pension plan.
• Life assurance plan x4 basic salary.
• Various salary sacrifice schemes including pension payments, cycle to work and electric car (subject to meeting minimum criteria).
• Healthcare cash plan via paycare (Dental, Optical, Chiropody, Professional Therapy, Counselling) with a value over £400 each year.

About Us:

At Humdinger, we transform coco, nuts, seeds, fruit, and pulses into delectable snacks and chocolates for both our in-house label and renowned branded ranges. With a robust and continually growing portfolio, we've earned compliments for our commitment to quality and continuous product innovation.

Application & Interview Process:

Please apply online via our careers portal: create your account, upload your CV, and answer all requested questions. You will then be contacted by our Talent Acquisition team and, if progressed, enter a one stage interview process at our Heckington site, including a factory tour and the opportunity to meet the team. Humdinger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please let us know if you require any special arrangements or adjustments to be made for your interview by speaking with the Talent Acquisition team at application stage.