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For Companies At a Glance
- Tasks: Solve technical issues and ensure smooth digital asset transactions for clients.
- Company: Leading crypto infrastructure company with a focus on innovation.
- Benefits: Supportive culture, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make an impact in the fintech space.
- Qualifications: 3+ years in tech support, strong API knowledge, and coding skills in Python or JavaScript.
- Other info: Collaborative environment that encourages ownership and creativity.
The predicted salary is between 36000 - 60000 £ per year.
A leading crypto infrastructure company is seeking a Technical Support Engineer to drive the efficiency of its global value transfer infrastructure. This role involves technical problem-solving, troubleshooting complex issues, and collaborating with clients to ensure seamless digital asset and fiat transactions.
Candidates should have:
- 3+ years in a relevant role
- Strong understanding of APIs
- Proficiency in programming languages like Python or JavaScript
Enjoy a supportive and collaborative culture that fosters ownership and innovation.
Tech Support Engineer - Fintech Infra (EMEA) employer: zerohash
Contact Detail:
zerohash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Support Engineer - Fintech Infra (EMEA)
✨Tip Number 1
Network like a pro! Reach out to folks in the fintech space, especially those working with crypto infrastructure. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on that perfect Tech Support Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with APIs and programming languages like Python or JavaScript. Share specific examples of how you've solved complex issues in the past.
✨Tip Number 3
Prepare for technical interviews by brushing up on your problem-solving skills. Practice troubleshooting scenarios that are relevant to the fintech industry. We recommend simulating real-world problems to showcase your ability to think on your feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Tech Support Engineer - Fintech Infra (EMEA)
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your technical skills, especially your experience with APIs and programming languages like Python or JavaScript. We want to see how you can bring your expertise to our team!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Tech Support Engineer role. We love seeing candidates who take the extra step.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your problem-solving skills shine through without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at zerohash
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around APIs and the programming languages mentioned, like Python or JavaScript. Be ready to discuss specific projects where you've used these skills, as this will show your hands-on experience.
✨Problem-Solving Scenarios
Prepare for situational questions that test your troubleshooting abilities. Think of complex issues you've resolved in the past and be ready to walk through your thought process. This will demonstrate your analytical skills and how you approach problem-solving.
✨Understand the Fintech Landscape
Familiarise yourself with the current trends in the fintech industry, especially around crypto infrastructure. Being able to discuss recent developments or challenges in the sector will show your genuine interest and understanding of the field.
✨Show Your Collaborative Spirit
Since the role involves working closely with clients, highlight your teamwork and communication skills. Share examples of how you've successfully collaborated with others to achieve a common goal, as this aligns with the supportive culture they value.
