At a Glance
- Tasks: Support the General Manager in daily brewery operations and ensure exceptional customer service.
- Company: Join Zerodegrees Microbrewery, a vibrant hub for craft beer enthusiasts.
- Benefits: Enjoy competitive salary, growth opportunities, staff discounts, and a fun work environment.
- Why this job: Be part of a dynamic team, lead passionate individuals, and immerse yourself in the craft beer culture.
- Qualifications: 3+ years in hospitality management, strong beer knowledge, leadership skills, and excellent customer service.
- Other info: Submit your resume and cover letter to showcase your passion for craft beer.
The predicted salary is between 30000 - 42000 £ per year.
Deputy General Manager – Bristol Zerodegrees Microbrewery Deputy Manager Job Description Position: Deputy Manager Reports to: General Manager Overview: We are seeking an experienced and dynamic individual to join our team as a Deputy Manager at Zerodegrees Microbrewery. The Deputy Manager will play a vital role in supporting the General Manager in overseeing the daily operations of the brewery, ensuring exceptional customer service, and driving business growth. This position requires a strong understanding of the hospitality industry, excellent leadership skills, and a passion for craft beer. Key Responsibilities: Operations Management: Assist in managing all aspects of brewery operations, including bar service, food service, brewery tours, and events. Team Leadership: Supervise and motivate team members, providing training, guidance, and performance feedback. Customer Experience: Ensure a welcoming and enjoyable atmosphere for guests, addressing any concerns promptly and professionally. Sales & Profitability: Drive sales growth through effective marketing and promotional strategies, while maintaining cost control and maximizing profitability. Inventory & Supplies: Oversee inventory management, including ordering supplies, monitoring stock levels, and minimizing wastage. Compliance: Ensure adherence to all health and safety regulations, licensing requirements, and company policies. Qualifications: Experience: Minimum of 3 years of experience in a supervisory or management role within the hospitality industry, preferably in a brewery or similar setting. Beer Knowledge: Strong understanding of craft beer, brewing processes, and beer styles. Leadership Skills: Proven ability to lead and inspire a team, delegate tasks effectively, and provide constructive feedback. Customer Service: Exceptional interpersonal and communication skills with a focus on delivering outstanding customer service. Problem-Solving: Ability to identify and resolve operational issues efficiently and effectively. Financial Acumen: Strong financial skills, including budgeting, cost control, and sales analysis. Benefits: Competitive salary Opportunities for growth and development within the company Staff discounts on food and drinks A fun and dynamic work environment To Apply: Interested candidates should submit their resume and a cover letter highlighting their relevant experience and passion for the craft beer industry.
Deputy General Manager - Bristol employer: Zerodegrees
Contact Detail:
Zerodegrees Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager - Bristol
✨Tip Number 1
Familiarize yourself with the craft beer scene in Bristol. Visit local breweries, attend beer festivals, and engage with the community to gain insights that can set you apart during the interview.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Be ready to discuss your approach to motivating staff and resolving conflicts.
✨Tip Number 3
Demonstrate your understanding of operational management by researching best practices in inventory control and cost management within the hospitality industry. This knowledge will show your readiness for the role.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Think of examples where you went above and beyond to enhance the guest experience, as this aligns with the expectations for the Deputy Manager position.
We think you need these skills to ace Deputy General Manager - Bristol
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customize your cover letter to reflect your passion for the craft beer industry and your relevant experience in hospitality management. Highlight specific examples of how you've successfully led teams or improved customer experiences.
Showcase Your Beer Knowledge: In your application, emphasize your understanding of craft beer, brewing processes, and different beer styles. This will demonstrate your suitability for the role and your enthusiasm for the industry.
Highlight Leadership Experience: Clearly outline your previous supervisory or management roles within the hospitality sector. Provide examples of how you motivated your team, handled challenges, and contributed to business growth.
Proofread Your Application: Before submitting, carefully proofread your resume and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Zerodegrees
✨Show Your Passion for Craft Beer
Make sure to express your enthusiasm for craft beer during the interview. Share your knowledge about different beer styles and brewing processes, as this will demonstrate your genuine interest in the industry.
✨Highlight Your Leadership Experience
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated team members, provided training, or resolved conflicts to showcase your leadership skills.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to customer service. Share anecdotes that illustrate how you've created a welcoming atmosphere and handled guest concerns effectively, as this is crucial for the Deputy Manager role.
✨Discuss Financial Acumen
Since the role involves driving sales growth and managing costs, be prepared to talk about your experience with budgeting, cost control, and sales analysis. Highlight any successful strategies you've implemented in the past.