Food Services Assistant in Nottingham

We require proactive and hardworking staff to work as part of a team within Catering Services.

Role details:

• Provide food and beverage services to the patients and maintain the highest standard of cleaning to food preparation areas at ward level, ensuring cleanliness, safety and care.

Responsibilities:

• Food and beverage services to patients at ward level and daily cleaning tasks such as hard floors, equipment such as dishwashers, fixtures and fittings.
• Replenishment of disposable commodities, i.e., soap, gel and hand towels as required and the removal of waste from ward kitchens to designated collection points.
• Inform patients about the Hospital's food offer and the procedure for any ad-hoc requests and help them to make an informed choice from the range of foods and beverages.
• Order food using the Hospital's electronic ordering devices.
• Liaise with nurses, caterers and dieticians to ensure patients' food, nutrition/clinical needs and preferences are identified and met.
• Identify patients not eating sufficiently to the Nurse in Charge.
• Ensure appropriate feedback is given on the patients' food service experience (e.g., quality, quantity and choice).
• Provide information to the next Food Service Assistant who is on duty using the guidelines provided to ensure a seamless service.
• Store food in accordance with manufactured guidelines and food safety legislation.
• Offer patients a choice of hot & cold beverages, as and when required a minimum of 5 times a day.
• Ensure a regular supply of fresh water is provided to each patient throughout the day.
• Serve the patients their choice and portion size of main dish, vegetables and accompaniments in an appealing and appetising way.
• Offer second portions if required.
• Ensure patients with special dietary requirements receive the appropriate food following liaison with the dietician or nurse.
• Identify appropriate meal choices to meet patients' needs/preferences.
• Movement of food to wards/RDU as required adhering to food safety legislation.
• Maintain adequate stock levels to meet the needs of the patient (e.g., milk, bread, tea, coffee, cereal, and preserves).
• Identify shortages of crockery and cutlery to the Facilities Team Leader.
• Ensure an appropriate supply of crockery and cutlery is available.
• Ensure efficient and safe use of cleaning equipment.
• Prepare the patients' eating environment (day room/bedside table) to the standards stipulated in the ward manual according to where the patient wishes to eat, to ensure a relaxed environment.
• Clear cutlery/crockery and clean dayroom/bedside table following service promptly.
• Clean all surfaces and equipment in the kitchen according to the daily cleaning schedule.
• Carry out daily and weekly cleaning tasks as directed through the cleaning schedules and complete the required paperwork.

Qualifications:

• Food service experience is desirable though full training will be given.

Benefits:

• A subsidised staff restaurant is available on site which is open from 7am to 11pm, 7 days a week.
• Annual leave starts at 27 days a year plus bank holidays.
• Staff discounts via NHS Discounts website.
• Endless personal development opportunities available.

Equal Opportunity Statement:

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.